Accounting Assistant

We are looking for an Accounting Assistant to support day-to-day financial and account servicing operations in Reading, Massachusetts. This Long-term Contract position is ideal for someone who is detail-oriented, organized, and comfortable handling account-related inquiries, transaction support, and administrative processing. The role will contribute to accurate recordkeeping, timely issue resolution, and dependable support across accounting and customer account activities.

Responsibilities:

• Investigate account-related questions, identify the root cause of issues, and take appropriate steps to resolve them while elevating complex matters when necessary.
• Handle stop payment updates with accuracy and ensure all related records are properly maintained.
• Process customer address changes and confirm account information is updated correctly in internal records.
• Conduct account reviews and complete verification requests by gathering and validating relevant information.
• Examine deposit account transactions and supporting documents to confirm activity and address discrepancies.
• Prepare and record accounting transactions to maintain accurate financial data.
• Manage outgoing correspondence, including the handling and follow-up of returned mail items.
• Support routine accounting operations by maintaining organized documentation and assisting with financial record accuracy.