Description We are looking for an experienced operations leader to oversee the full order-to-revenue process for a manufacturing environment in the Hartford, CT area. This position manages complex transactions from order intake through procurement, billing, and revenue-related activities while maintaining a high standard of accuracy, compliance, and customer service. The role works closely with internal and external partners to solve issues, strengthen controls, and improve the effectiveness of day-to-day operations. This is an excellent opportunity for a hands-on manager who can guide a team, support financial processes, and drive continuous improvement across the transaction lifecycle.
Responsibilities:
- Direct and develop a team responsible for order-to-revenue activities, providing coaching, feedback, and performance oversight to support strong execution.
- Oversee the progression of customer transactions from initial order through purchasing, invoicing, and related financial processing to ensure timely and accurate completion.
- Balance team workload against order volume and transaction complexity, setting priorities that meet service expectations and business deadlines.
- Track operational results through performance measurements, using data to identify trends, improve output, and strengthen accountability.
- Partner with Sales, Procurement, Accounting, IT, suppliers, and other stakeholders to address exceptions, resolve process gaps, and improve coordination across functions.
- Supervise purchasing-related activities, including vendor interaction, purchase order review, and adherence to commercial and contractual requirements.
- Ensure invoices, costs, payment terms, reconciliations, and supporting financial records align with established controls and agreement terms.
- Identify potential risks tied to timing, pricing, billing, procurement, and compliance requirements, then take action to reduce operational and financial exposure.
- Serve as a functional lead for the organization's business system used in order-to-revenue processing, supporting accurate transactions, user training, testing, and process enhancements.
- Create and refine procedures, workflows, and internal controls that increase consistency, scalability, and overall operational efficiency. Requirements
- Bachelor's degree in Accounting, Finance, Business, Operations, or a related discipline is preferred.
- At least 5 years of progressive experience in accounts receivable, order management, finance operations, procurement, or a related business function.
- Prior experience leading or supervising employees, with a proven ability to develop team performance.
- Solid knowledge of accounts receivable, accounts payable, general ledger activity, billing practices, procurement, and reconciliation processes.
- Understanding of financial controls, contractual compliance, and the importance of transaction accuracy in a business environment.
- Strong analytical, organizational, and problem-solving skills with close attention to detail.
- Effective communication skills and the ability to work collaboratively with cross-functional teams and external partners.
- Demonstrated success improving workflows, increasing efficiency, and supporting a high level of customer service.
Please send resumes directly to Chelsea Halon - chelsea.halon@roberthalf com Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .