Accounts Receivable & Collections Supervisor

Accounts Receivable & Collections Supervisor Position Summary The Accounts Receivable & Collections Supervisor is responsible for overseeing the company's accounts receivable, billing, cash application, and collections functions while supporting the Controller in maintaining accurate financial records and maximizing cash flow. This role ensures timely invoicing, accurate payment processing, effective collections, and customer account management. The ideal candidate is a hands-on accounting professional with strong analytical skills, experience managing high-volume receivables, and the ability to build positive relationships with customers while driving collection performance. Essential Duties & Responsibilities Accounts Receivable & Billing Generate and distribute customer invoices via email, EDI, customer portals, and other required methods. Ensure all invoices are accurate, complete, and submitted in a timely manner. Verify pricing and resolve discrepancies with Sales, Customer Service, or the Controller prior to invoice generation. Process customer returns, credits, deductions, and adjustments. Monitor customer account activity and maintain accurate receivable records. Cash Application & Payment Processing Process daily customer payments, including checks, ACH, wire transfers, and other payment methods. Scan and deposit checks to the bank. Accurately post payments to customer accounts. Investigate and resolve short payments, overpayments, unapplied cash, credits, and deductions. Reconcile accounts receivable transactions and maintain accurate records. Collections & Credit Management Manage collection efforts for past-due customer accounts and maintain consistent follow-up. Monitor aging reports and identify collection risks. Maintain detailed collection notes and customer account activity within the ERP system. Escalate accounts with payment concerns, credit issues, or balances exceeding approved credit limits. Provide weekly updates to the Controller and President regarding collection status, delinquent accounts, and potential bad debt exposure. Coordinate customer credit holds and releases with Shipping, Receiving, Sales, and Management. Documentation & Order Support Review shipping documents, including Bills of Lading (BOLs), Pick Lists, and supporting documentation for accuracy, shipment dates, signatures, quantities, and lot numbers. Maintain complete customer transaction files, including invoices, shipping documentation, and supporting records. Respond to customer documentation requests, including: Proof of Delivery (POD) Certificates of Analysis (COA) Shipping confirmations Invoices Credit memos Account statements Reporting & Cross-Functional Support Prepare weekly Accounts Receivable and collections reports for leadership. Assist with month-end and year-end closing processes. Support internal and external audits as needed. Partner closely with Accounting, Sales, Operations, Customer Service, Shipping, and Receiving to resolve account issues and improve processes. Identify opportunities to improve billing, collection, and cash application procedures. Perform additional accounting and administrative duties as assigned. Qualifications Education Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred. Equivalent combination of education and relevant experience may be considered. Experience Minimum of 5 years of Accounts Receivable, Collections, or Accounting experience. Previous experience in a manufacturing, distribution, food production, or similar operational environment preferred. Experience managing high-volume customer accounts and collections activities. Supervisory or lead experience is highly desirable. Required Skills & Competencies Strong knowledge of Accounts Receivable principles and collection practices. Understanding of Generally Accepted Accounting Principles (GAAP). Advanced Microsoft Excel skills, including: Pivot Tables

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Data analysis and reporting Proficiency with ERP and accounting systems; experience with Ross ERP and QuickBooks is preferred. Strong analytical and problem-solving skills. Excellent organizational and time-management abilities. Exceptional attention to detail and accuracy. Strong written, verbal, and interpersonal communication skills. Ability to prioritize competing responsibilities and meet deadlines in a fast-paced environment. Ability to work independently while collaborating effectively across departments. Customer-focused approach with strong negotiation and relationship-building skills. Preferred Qualifications Experience with EDI invoicing and customer portal management. Experience in credit and risk management. Background in manufacturing, distribution, food processing, or consumer products industries. Experience developing or improving Accounts Receivable processes and controls. Physical Requirements Regularly required to sit, stand, and walk for extended periods. Frequently use hands and fingers to operate computer equipment and office machinery. Ability to communicate effectively in person, by phone, and electronically. Ability to read, analyze, and interpret financial and operational information. Ability to occasionally lift and carry up to 20 pounds. Ability to work at a computer workstation for extended periods. Key Performance Indicators (KPIs) Success in this role will be measured by: Reduction of past-due receivables and aging balances. Timely and accurate invoice generation. Cash collection performance and DSO improvement. Accuracy of cash applications and account reconciliations. Customer dispute resolution turnaround time. Maintenance of strong internal controls and compliance standards. Job Type & Location This is a Contract to Hire position based out of Rancho Cucamonga, CA. Pay and Benefits The pay range for this position is $34.00 - $43.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rancho Cucamonga,CA.

Application Deadline This position is anticipated to close on Jul 10, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.