Receivables and Revenue Operations Manager

Receivables and Revenue Operations Manager University of South Carolina, United States about 15 hours ago

Location:

Columbia, SOUTH

CAROLINA

Job Type:

FullTime

Deadline:

07 Aug 2026 Posting Summary Logo Posting Number

STA00466PO26

Job Family Financial and Accounting Operations and Analysis Job Function Accounts Receivable USC Market Title Accounts Receivable Manager Link to USC Market Title uscjobs.sc/titles/160889 Job Level M2

• Managerial Business Title (Internal Title) Receivables and Revenue Operations Manager Campus Columbia Work County Richland College/Division Division of Student Affairs and Academic Support Department SAAS Finance State Pay Range G11 USC Market Range MRI
• $69,913 $87,391 $104,870 Anticipated Hiring Range $69,913
• $104,870 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule 8:30 am
• 5:00 pm, Monday
• Friday Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Student Services About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at uscjobs.sc. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. Position Description Advertised Job Summary Receivables and Revenue Operations Manager Are you ready to lead a high-performing team while driving financial excellence across a dynamic division? Do you have the vision to strengthen revenue operations and the leadership skills to inspire a team? Want to make a meaningful impact on student success while leading critical financial operations? Can you lead accounts receivable and billing operations with precision, innovation, and accountability? We Have the Job for You! The Receivables and Revenue Operations Manager for Student Affairs and Academic Support (SAAS) is responsible for the development, implementation, and oversight of accounts receivable and medical/insurance billing processes across assigned units within the division. This role ensures effective revenue cycle operations, compliance with regulatory standards, and strong internal controls, while providing leadership, direction, and professional development for accounts receivable staff. Primary duties include: Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution. Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities. Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices. Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).

Perks:

Competitive salary + some of the BEST benefits you can find! 15 paid vacation days 15 paid sick days 13 paid holidays (including an extended December holiday) An engaging and collaborative environment. youtube/watch?v=BALBcUSl7ck Job Related Minimum Required Education and Experience Requires a bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials Preferred Qualifications Experience in accounts receivable and revenue cycle management. Working knowledge of healthcare billing practices, insurance processes, and applicable regulations (e.g., HIPAA, CMS, FERPA). Prior experience in insurance claims, processing and medical coding (CPT, ICD-10 and HCPCS coding) preferred. Knowledge/Skills/Abilities Knowledge of Accounts Receivable and Billing processes, with the ability to prioritize and organize work to meet deadlines. Analyze and interpret complex financial data and reports; plan, coordinate, review, and supervise the work of subordinates. Establish and maintain effective working relationships; communicate clearly and effectively. Understand and comply with policies and procedures; and adhere to the strictest confidentiality standards, including but not limited to HIPAA, FERPA, and other applicable regulations. Job Duties Job Duty Employee Management and Development Select, train, coach, supervise, evaluate, and monitor accounts receivable staff to ensure high-quality work outcomes and appropriate staffing levels. Assign responsibilities, coordinate team activities, and monitor performance against established standards. Provide coaching and counseling to enhance employee strengths and address performance gaps. Maintain and update position descriptions in coordination with SAAS Human Resources to ensure alignment with operational needs. Promote a culture of excellence in customer service for internal and external stakeholders. Ensure consistency in business practices and oversee the development, review, and implementation of policies and procedures related to accounts receivable and billing operations. Essential Function Yes Percentage of Time 25 Job Duty Medical Billing, Denials, and Revenue Cycle Management Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution. Ensure accurate documentation and system entry of services, charges, payments, adjustments, and write-offs. Monitor workflows to ensure timely, accurate claims submission to payers and third-party administrators. Lead denial management processes, including identification, trending, root cause analysis, and prevention strategies. Oversee appeals processes, including documentation development, submission, and outcome tracking. Partner with clinical, coding, and administrative teams to resolve billing issues and reduce denials. Establish and monitor performance metrics (e.g., clean claim rate, denial rate, days in AR, collections performance). Manage provider credentialing and enrollment activities with insurance carriers. Ensure compliance with payer requirements and applicable regulations (PCI, CMS, HIPAA, FERPA). Essential Function Yes Percentage of Time 25 Job Duty Accounts Receivable and Cash Collections Oversight Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities. Monitor AR balances, aging reports, and collection activity to ensure timely resolution of outstanding accounts. Analyze daily AR and cash collection activity to identify trends and risks. Oversee resolution of credit balances in compliance with regulatory and institutional requirements. Essential Function Yes Percentage of Time 20 Job Duty Process Improvement and Operational Efficiency Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices. Develop and maintain process documentation to ensure consistency across billing, collections, and cash management functions. Analyze key performance metrics to identify root causes and implement corrective actions. Collaborate with cross-functional partners to improve workflows, enhance system utilization, and support revenue optimization. Foster a culture of continuous improvement within the team. Essential Function Yes Percentage of Time 15 Job Duty Systems Management and Maintenance Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar). Maintain fee schedules and ensure accurate billing logic across systems. Monitor system interfaces and data integrity between billing and financial platforms. Partner with IT to resolve issues and optimize system performance. Essential Function Yes Percentage of Time 10 Job Duty Other duties as assigned. Essential Function Yes Percentage of Time 5 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 06/23/2026 Job Close Date 08/07/2026 Open Until Filled No Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by August 7, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC. Quicklink for Posting uscjobs.sc/postings/208240 EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.