Process Auditor UServe Process, LLC Boca Raton, FL Job Details Full-time From $18 an hour 3 hours ago Benefits Paid time off Qualifications High school diploma or GED Attention to detail Organizational skills Productivity software Communication skills
Full Job Description UServe Process LLC Location:
In-Person Job Type:
Full-Time About UServe UServe is a technology-enabled legal support services company providing process serving, court filing, eFiling, skip tracing, and compliance-focused litigation support solutions nationwide. What sets UServe apart is our commitment to operational excellence, technology, and industry-leading compliance. Our leadership includes one of the industry's most recognized compliance attorneys, allowing us to deliver a level of accountability and oversight rarely found in the legal support services industry. As we continue to expand nationally, we are seeking an Auditor to help conduct process server audits and ensure compliance. Position Summary The Process Server Auditor is responsible for conducting quality assurance reviews of process-serving activities and related documentation to ensure accuracy, completeness, and compliance with applicable legal requirements and company standards. The position identifies discrepancies, verifies supporting evidence, communicates corrective actions, and prepares audit reports to maintain the integrity and quality of process-serving operations.
Responsibilities Audit service records:
Review affidavits of service, proofs of service, attempt logs, and other company website for accuracy and completeness.
Verify compliance:
Ensure process servers follow state laws, court requirements, and established procedures when serving legal documents.
Review service attempts:
Examine dates, times, addresses, notes, and supporting evidence to verify that service attempts are properly recorded.
Identify discrepancies:
Detect missing information, inconsistent statements, incomplete records, or potential violations of service procedures.
Validate documentation:
Confirm that affidavits, photographs, GPS records, timestamps, and other supporting evidence meet company and client requirements, where applicable.
Prepare audit reports:
Document findings, errors, compliance issues, and recommendations for corrective action.
Communicate with process servers:
Request corrections, clarification, or additional documentation when discrepancies are identified.
Monitor performance:
Track accuracy, timeliness, completion rates, and recurring documentation issues.
Maintain records:
Keep audit files, compliance reports, and supporting documents organized and confidential.
Recommend improvements:
Identify training needs and suggest changes to procedures to improve service quality and reduce errors. QualificationsRequired High school diploma or equivalent; additional education in criminal justice, legal studies, or a related field is beneficial. Strong attention to detail and analytical skills. Excellent written and verbal communication. Strong organizational skills and the ability to meet deadlines. Proficiency in Microsoft Office applications and electronic case management or document management systems. Preferred Experience in process serving, legal support, quality assurance, compliance, auditing, or records review Why Join UServe? Opportunity to help shape a rapidly growing company Significant career growth potential High level of autonomy and responsibility Work with an innovative, technology-focused organization Collaborative and positive team environment Compensation Competitive salary plus performance incentives based on experience and qualifications. UServe Process LLC is an Equal Opportunity Employer.