Collision Estimator Harvey's Collision Centers Dallas, TX Job Details Full-time $44,596.46 - $118,406.15 a year 3 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Written communication Customer communication Interpersonal skills Client rapport building In-person customer service Driver's License Organizational skills
Full Job Description Job Summary:
Service Advisor is responsible for inspecting and determining vehicle damage repairs needed.
Duties/Responsibilities:
Examine damage to determine the extent of body, structural, mechanical or interior damage Prepare estimates to repair vehicle Explain repair process to customers Communicate with customers insurance related to damages and obtain repair authorization Complete vehicle check-in with customer Explain and communicate repair process, estimated repair time and any updates with the customer Handle total loss process Perform final Quality Control inspection Upon completion of repair work, deliver vehicle to customer Comply with all TCC's safety standards, guidelines and procedures Perform other related duties as assigned
Requirements:
- DRP experience a MUST. Positive, friendly and approachable demeanor
- Exemplary customer service skills
- Exceptional multi-tasking and problem-solving skills
- Excellent organizational skills
- Exceptional verbal and written communication skills
- Must be 18 years or older
Valid Driver's License Education and Experience:
- Prior automotive collision estimating experience
- Experience with preparing estimates in CCC One preferred
- Proficient with a computer and software
Physical Requirements:
- Must be able to work safely in a noisy area with many odors present.
- Must be able to lift 10 lbs. regularly.
- Must be able to bend, stretch, kneel and squat to perform repairs and inspections.
- Must be able to reach below and above shoulder level.
Job Type:
Full-time Pay:
$44,596.46 - $118,406.15 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person