Branch Manager

Job Category:

Management

Requisition Number:

BRANC006531

ing Details

ed: September 24, 2026

Full-Time

Locations

Showing 1 location

508 Columbus Parkway

Opelika, AL 36801, USA

Job Details

Description

Position Summary

The Cat Rental Store Branch Manager is responsible for all branch operations including equipment rental, sales, and service as well as parts sales. The Branch Manager is the team leader for the entire branch and is responsible for ensuring that customer needs are met at the highest level. The Branch Manager will support all personnel and build a culture of teamwork throughout the Company. Knowledge of the construction industry and the phases of construction are essential for this position. The ability to manage multiple priorities is vital. The Branch Manager will demonstrate initiative, resilience, attention to detail, sense of urgency, commitment to team work, enthusiasm for customer service, and dedication to finding solutions in an efficient

Essential Responsibilities & Expectations

Create an environment that promotes teamwork

Develop and meet annual business plan target for rental, sales, parts and service

Promote Thompson Tractor Company products and services

Hire, coach, and direct all branch employees

Negotiate mutually agreeable settlements on customer complaints

Establish and maintain personal working relationships with customers

Develop and recommend incentive programs to enhance results

Assist in collection of past due invoices

Maintain a safe working environment while managing the appearance and maintenance of the parts counter, warehouse, shop, and service vehicles

Effectively handle customer objections and concerns

Other duties as assigned by Supervisor

Qualifications

Education

High school diploma or the equivalent / college degree preferred

Experience

Previous experience and a working knowledge of the rental and construction industry and equipment are preferred.

Experience using personal computers and basic typing skills are required.

Skills and Competencies

Excellent computer skills to include Microsoft Office 365

Telephone, written and verbal communication skills

Organizational skills

Microsoft Outlook and SharePoint

Microsoft Dynamics AX 2012

Job Training

Microsoft Word, Excel, and PowerPoint

Business communication skills training

Lift truck operator and OSHA training

Compliance training

Safety Summary

Working Conditions

Work is normally performed in company office or shop environment.

Exposure to physical risk and all weather conditions is associated with this position.

Sitting for extended periods of time and standing on hard surfaces for extended periods of time is often required.

The ability to safely operate lift trucks and other material handling equipment is required for this position.

Physical Requirements

Speaking

Listening

Writing

Typing

Reaching

Kneeling

Grasping

Stooping

Lifting up to 50 lbs.

Climbing on equipment

Driving (day and night)

Job Hazards

Tripping

Slipping

Falling

Job site hazards

Strains due to lifting

Hand injuries

Driving related hazards

Equipment movement

Overexertion due to stress and fatigue

Repetitive hand motion (computer work)

Back and neck strain

Stress

Potential harm from operating office equipment

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Qualifications

Education

Required

High School or Equivalent or better.

Experience

Preferred

Previous experience and a working knowledge of the rental and construction industry and equipment are preferred. Experience using personal computers and basic typing skills are required.

Licenses & Certifications

Preferred

Driver's License Personal

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.