Branch Manager

Branch Manager Datum Rotating Machinery Services Davie, FL Job Details Full-time 11 hours ago Qualifications Cost management EHS Dispatching Hiring Profit & loss Team management Recruiting Profit and loss analysis Staffing management

Full Job Description Job Description:

Key Accountabilities 1) Operational Leadership & Branch Performance Own overall branch execution: people, process, equipment, and performance across workshop and field operations. Translate business plans into weekly and daily priorities (capacity planning, labor utilization, job readiness). Create a culture of accountability, problem-solving, and continuous improvement (lean mindset, "right first time"). Ensure consistent operational standards and compliance across all workstreams. 2) Scheduling, Dispatch & Capacity Management (Core Focus) Lead a structured scheduling system for workshop jobs and field service work , balancing: Customer commitments / SLAs Technician competence and certifications Equipment/fixture availability and workshop capacity Parts readiness and job kitting Travel time and site constraints for field teams Implement weekly scheduling cadence: Weekly capacity review (backlog, labor, constraints) Daily scheduling huddles (job readiness, changes, risks) 48-72 hour lookahead to prevent downtime and surprises Reduce reactive "firefighting" by enforcing job readiness checks (scope, parts, tools, permits, documentation). Deliverables owned by Branch Manager Master schedule / dispatch plan Capacity plan (labor and resources) Backlog health report (work in progress, aged jobs, bottlenecks) 3) Workshop Management (Including Tooling, Quality & Throughput) Drive workshop productivity, quality, and safety through clear workflow control: Incoming inspection / triage Disassembly and assessment Quoting scope alignment (where relevant) Repair/rebuild execution Testing, QA release, and documentation Packing, delivery, and close-out Ensure workshop is run with strong 5S or similar, tooling control, calibration compliance, and job traceability.

Manage workshop constraints:

bays, test equipment, lifting gear, specialist tools, and critical spares. Champion continuous improvement initiatives to reduce rework, improve turnaround time, and increase margin. 4) Field Team Leadership & Site Execution Lead field teams for safe and effective on-site work (installations, troubleshooting, commissioning, repairs).

Ensure field readiness:

permits, JSA/JHA, PPE, tools, lifting plans, spares, and customer coordination. Maintain consistent service standards in the field (documentation, reporting, close-out packs). Improve field utilization and first-time fix rate by aligning planning, spares strategy, and technical support. 5) Organizational Structure, People Management & Competency Build and maintain an effective branch organization structure that supports growth and safe execution: Clear roles, responsibilities, and escalation paths Proper span of control for supervisors/leads Cross-coverage to protect delivery continuity Recruit, coach, and develop staff; drive competency matrices and training plans. Conduct regular performance reviews and 1:1s; implement fair and consistent standards. Promote a culture of teamwork between operations, administration, and commercial functions. 6) P&L Accountability Full ownership of branch financial performance, including: Revenue delivery (job completion discipline) Direct labor efficiency and utilization Workshop/field cost control (overtime, travel, rentals, consumables) Gross margin delivery and job profitability Inventory discipline Establish job-level cost visibility and controls: Pre-job margin expectations Change control on scope Time booking discipline Variance review (estimate vs actual) Lead monthly branch performance review with actionable improvement plans. 7) Customer Delivery & Stakeholder Management Ensure customers experience reliable delivery, communication, and professionalism. Act as escalation point for service delivery issues; resolve quickly and constructively. Work closely with sales/BD to support growth through dependable execution, capacity planning, and customer feedback loops. 8) HSE, Compliance & Quality Standards Ensure strict adherence to health & safety requirements for workshop and field activities. Maintain quality management standards through documented processes, audits, corrective actions, and continuous improvement. Enforce incident reporting, investigations, and corrective/preventive actions (CAPA). Ensure all lifting gear, test equipment, and critical tools are compliant and maintained.

Key Interfaces Internal:

Managing Director/Regional, Sales/Commercial, Finance, HR, HSE/Quality, Procurement/Supply Chain, Admin/Customer Service External:

Customers, subcontractors, vendors, inspection bodies (where applicable) Success Measures (KPIs)

Safety:

TRIR/incident rate, near-miss reporting, audit findings closed on time

Delivery:

On-time completion %, schedule adherence, SLA performance

Efficiency:

Labor utilization %, overtime %, productivity (hours/job), field billable ratio

Quality:

Rework rate, customer returns/complaints, first-time fix rate

Financial:

Gross margin %, net contribution, job profitability variance, WIP control, DSO influence via timely close-out

Operational Health:

Backlog aging, quote-to-work conversion support, inventory turns, job readiness compliance Required Experience & Qualifications Proven experience leading an operations-heavy service/repair branch (workshop + field teams), ideally industrial maintenance/repair/services. Demonstrated P&L management experience with strong commercial awareness. Strong scheduling/dispatch capability and ability to manage constraints and priorities.

Competence in workshop operations:

tooling, quality controls, testing, throughput, and labor planning.

Strong people leadership:

coaching, accountability, recruitment, and performance management. High standards in HSE leadership and compliance. Preferred Technical background relevant to Datum RMS service offering (mechanical/electrical/rotating equipment/service operations). Experience in ISO-aligned environments and audit readiness. Familiarity with job costing, ERP/field service systems, and time/attendance tools. Personal Attributes Highly organized, structured thinker; thrives on turning chaos into repeatable processes. Calm under pressure; clear communicator and decisive leader. Data-driven and financially disciplined; manages details without losing the bigger picture. Customer-focused and delivery-oriented; sets expectations and follows through. Authority & Decision Rights Schedule and resource allocation for workshop and field teams. Approval of overtime, subcontractors, rentals, and operational spending within agreed limits. Hiring recommendations and performance management actions. Job prioritization and escalation decisions to protect safety, quality, margin, and customer commitments. AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.