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Branch Support Manager
Career Insights for Banking Branch Manager (General)
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Scorecard
Based on Florida data
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What they do
A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.
$109,593 / year median in Florida
+5% projected growth
Job Description
- About this role:
- Wells Fargo is seeking a
- Branch Support Manager
- in Wealth and Investment Management as part of Wells Fargo Advisors. This leadership role offers you an opportunity to guide and develop a high‑performing team while enhancing operational excellence across our markets and serving as a trusted partner. Learn more about the career areas and business divisions at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .
- In this role, you will:
- + Supervise a team of Client Associates in transactional tasks and processes to ensure timely completion, quality, and compliance + Advance organizational performance by increasing digital onboarding and money‑movement adoption while reducing operational support issues and documentation errors + Lead market readiness for new digital tool through proactive oversight and strategic rollout support + Identify opportunities for process improvement and risk control development in less complex functional areas + Make day to day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations + Leverage interpretation of policies, procedures, and compliance requirements + Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as interact directly with external customers + Manage allocation of people and financial resources for Brokerage Support + Mentor and guide talent development of direct reports and assist in hiring talent + Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates + Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology + Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, document approvals and various remediation projects + Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets + Ensure Client Associates are trained in key CRG ease of doing business initiatives + Visit branches across the Market to oversee operational/support practices and coach on operational risk •
Required Qualifications:
- + 4+ years of Securities industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 1+ years of leadership experience + US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration •
Desired Qualifications:
- + 1+ year of leadership experience including managing, coaching and training + Excellent verbal, written, and interpersonal communication skills + Effective communication in both in‑person environments and team settings to support the Market + Knowledge and understanding of Brokerage Industry, products, and operational procedures + Understanding of brokerage branch exams and regulatory requirements from an operational support perspective + Client service centric for our internal and external customers + Attention to detail and accuracy + Organizational, multi-tasking, and prioritizing skills are essential + Series 9/10 licensing •
Job Expectations:
- + US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position.
Posting Locations:
- + 480 N Orlando Ave Ste 200
- Winter Park, FL 32789 + 1894 Laurel Manor Drive
- The Villages, FL 32162 + 1 Independent Dr
- Jacksonville, FL 32202 + 1499 S Harbor City Blvd, Ste 400
- Melbourne, FL 32901 + 818 N Hwy A1A
- Ponte Vedra Beach, FL 32082
Posting End Date:
- 10 Sep 2026
- _•Job posting may come down early due to volume of applicants.
- We Value Equal Opportunity
- Wells Fargo is an equal opportunity employer.
Canada:
Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.- Applicants with Disabilities
- To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
- Drug and Alcohol Policy
- Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
- a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
- R-570608