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Branch Manager
Job
Robert Half
Tallahassee, FL (In Person)
Full-Time
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Job Description
We are looking for an Branch Manager to lead branch operations in Tallahassee, Florida within the financial services industry. This contract opportunity with permanent potential is ideal for a people-focused leader who can strengthen team performance, expand business results, and deliver an outstanding customer experience. The role combines operational oversight, staff development, regulatory compliance, and community presence to support a high-performing branch environment. Open to Candidates with Cash Handling and leadership experience in the customer facing roles.
Responsibilities:
- Lead day-to-day branch activities to maintain efficient operations, strong service standards, and achievement of business objectives.
- Guide branch growth by building customer relationships, encouraging consultative product discussions, and supporting deposit, lending, and account production goals.
- Track performance measures such as customer satisfaction, profitability, review trends, and cross-sell results, then use insights to improve staffing, service delivery, and branch effectiveness.
- Coach, supervise, and develop branch employees through staffing support, onboarding, feedback, training, performance evaluations, and accountability planning.
- Reinforce compliance with internal policies, banking procedures, and applicable regulations while maintaining accurate controls for cash, security, and daily operations.
- Resolve escalated customer concerns with professionalism and sound judgment to protect service quality and strengthen trust.
- Partner with internal teams such as Risk, Audit, Human Resources, and Training to address operational needs and support branch success.
- Represent the branch in the local community through outreach, relationship-building, and activities that increase market visibility and business development opportunities.
- Assist with frontline branch functions when needed, including transaction support, account setup, loan-related processing, reconciliations, deposits, and audit readiness.