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First Hawaiian Bank

Service Manager (Pukalani Branch)

Career Insights for Banking Branch Manager (General)

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Based on Hawaii data

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What they do

A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.

$116,495 / year median in Hawaii

-9% projected decline

Explore Career

Job Description

First Hawaiian Bank is currently seeking an engaging leader to join our team at Pukalani Branch as a Service Manager.
Compensation:
The pay range for the role is $55,000
  • $68,000/yr; commensurate with experience.
Work Schedule:
Monday
  • Friday 8:00AM
  • 4:30PM; Saturday on a rotational basis 8:30AM
  • 1:30PM (hours may vary) The ideal candidate will have: Bachelor's degree in Business or equivalent work experience required 3-5 years of experience in bank operations with at least 1 year of supervisory experience Ability to use 10-key adding machine and type 40 wpm Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information Must be proficient in Microsoft Windows applications In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the Bank operations.
The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all Bank policies and procedures are followed. The role is integral in maintaining the branch workflow and assists to assign coverage as needed.