AVP Branch Manager Randolph

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AVP Branch Manager Randolph The Bank of Canton AVP Branch Manager Randolph Randolph, MA Apply Position Summary:

Provides leadership and oversees the effectiveness of branch operations for assigned branch. Primary duty is to manage the smooth operations of the branch as well as managing all of the branch employees. The Branch Manager will direct and oversee the work flow of all branch operations. Ensures that branch sales and service goals are achieved. Follows established security and compliance requirements.

Primary Management Accountabilities/Responsibilities:

Leadership:

Develops, trains, and motivates high quality subordinate managers and/or staff. Oversees subordinate performance expectations and carries out formal assessments of direct reports. Provides direction and counsel as required. Assures effectiveness, proficiency and preparedness of subordinates to achieve corporate objectives. Conducts hiring and disciplinary actions, if necessary. Ensures exceptional service is provided to all customers through consistent modeling, training, and feedback. Monitors customer service inquiries, etc. in order to ensure customer satisfaction. Implements and monitors branch objectives toward achievement of increased product and service business plan goals. Provides overall leadership in explaining, training, motivating and rewarding staff in product and service knowledge and selling techniques. Encourages staff with daily, short, sales and service motivational reminders. Monitors weekly results and makes adjustments to meet promotional goals and objectives. Communicates results with branch staff. Help or serve both internal and external customers, to understand and meet their needs. Takes guardianship for one\'s branch and its success. A thorough and complete knowledge of all products and services offered. Ability to be an effective member of a team. Ability to adapt to and facilitate progressive change. Ability to effectively use standard office applications software. Take an independent action to solve a problem, improve programs, procedures or systems. Strong project management skills. Takes a logical approach to analyzing problems, developing solutions and organizing work. Ability to identify customer needs, recommend appropriate products and services and close sale. Willingly does more than is required or expected, which will improve results, avoid problems and create new opportunities. Performs any and all duties required to achieve successful bank performance.

Minimum Qualifications:

Monday through Friday rotating

Saturdays Education/Experience:

Bachelors Degree in business or equivalent with courses in accounting or business. Three to five years of branch supervision required.

Working conditions/physical demands:

- Normal office requirements with long periods of standing and sitting. - Ability to lift, carry and push up to 50 pounds as needed. You are required to adhere to all State, Federal, FDIC, and industry regulatory requirements, laws, regulations, as well as Bank of Canton policies and procedures. The Bank of Canton is proud to be an Equal Opportunity Employer of protected veterans and individuals with disabilities. Equal Opportunity Employer /Affirmative Action Employer Please click the

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