Assistant Branch Manager Westborough, MA Permanent | $26.26-$33.80 per hour, based on experience Seeking an Assistant Branch Manager to help lead daily branch operations and deliver excellent service to members. You'll support the Branch Manager, coach staff, handle escalated member needs, and help the team connect members with financial products that fit their needs. What you'll do Coordinate staff schedules and manage lobby traffic to keep service running smoothly. Support branch operations, including cash and negotiable instrument inventory, supplies, equipment, and compliance procedures. Train and coach employees, set sales goals, and monitor team performance. Assist members with deposit accounts, IRAs, loans, mortgages, and other credit union services. Step into branch roles as needed and represent the credit union at community activities.
Schedule:
Variable within branch hours: Monday-Wednesday and Friday, 7:45 a.m.-5:15 p.m.; Thursday, 7:45 a.m.-6:15 p.m.; and Saturday, 8:15 a.m.-12:15 p.m. Saturday scheduling and total weekly hours will be discussed during the hiring process. #TNG123