Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Branch Manager
Job
LUSO Federal Credit Union
Wilbraham, MA (In Person)
$75,617 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
75
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Branch Manager - Full-Time, Salaried LUSO Federal Credit Union | Massachusetts LUSO Federal Credit Union is seeking an energetic, member-focused, and results-driven Branch Manager to lead branch operations, grow relationships within our communities, and help drive the continued success of our organization. As a Branch Manager, you will be responsible for overseeing daily member service operations, developing and coaching staff, originating consumer and real estate loans, building business relationships, and serving as a visible ambassador for LUSO Federal Credit Union throughout the community. Key Responsibilities Lead and manage all branch operations to ensure exceptional member service and operational excellence. Supervise, coach, and develop branch staff to achieve individual and team performance goals. Foster a positive, collaborative, and high-performing branch culture. Originate and process consumer loans, home equity loans, mortgages, and other lending products. Identify opportunities to deepen member relationships through cross-selling and financial solutions. Develop strategies to increase branch growth, membership, loans, and deposits. Represent LUSO Federal Credit Union at community events, networking functions, business meetings, and sponsorship activities. Build relationships with local businesses, organizations, and community leaders to promote the credit union. Ensure compliance with all applicable regulations, policies, and procedures. Monitor branch performance metrics and implement action plans to achieve goals. Resolve member concerns professionally and effectively while maintaining a superior member experience. Qualifications Previous management or supervisory experience in banking, credit union, or financial services preferred. Strong knowledge of consumer lending and member service operations. Mortgage and home equity lending experience preferred. Proven ability to generate business and grow relationships within the community. Excellent leadership, communication, and interpersonal skills. Ability to work independently while managing multiple priorities. Strong sales, business development, and networking abilities. Proficiency with financial institution systems and Microsoft Office applications. What We're Looking For The ideal candidate is a relationship builder who enjoys working with people, developing staff, growing business, and actively participating in the community. This individual will be passionate about helping members achieve financial success while representing the values and mission of LUSO Federal Credit Union. Compensation & Benefits Full-time salaried position Competitive salary based on experience Comprehensive benefits package Paid time off and holidays Retirement plan benefits