Branch Manager

Branch Manager Johnstone Supply The Knoxville Group Asheville, NC Job Details Full-time 5 hours ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Qualifications Inventory management Store management Recruiting Interviewing Retail math Retail management Customer complaint resolution Staff development Full Job Description Overview We are seeking an energetic and motivated Branch Manager to oversee daily operations, drive sales, and foster a positive customer experience. In this pivotal role, you will lead a team of dedicated staff, manage store functions, and ensure the branch runs smoothly, efficiently, and profitably. Your leadership will inspire excellence, promote teamwork, and uphold our commitment to outstanding service. Duties Lead and supervise all branch activities, including sales, customer service, inventory control, and staff management Recruit, interview, hire, and train employees to build a high-performing team aligned with company standards Oversee employee orientation programs and ongoing training & development initiatives Manage payroll processing, bookkeeping, budgeting, and cash handling to ensure financial accuracy and compliance Implement effective merchandising strategies, pricing policies, and promotional marketing to maximize sales opportunities Maintain inventory management through stock ordering, purchasing, inventory control, and POS (Point of Sale) system oversight Ensure excellent customer service by addressing client concerns promptly and maintaining high standards of communication skills and phone etiquette Qualifications Proven management experience in retail or store management with supervising responsibilities Strong negotiation skills coupled with excellent organizational skills and time management abilities Bilingual or multilingual capabilities are highly desirable to serve diverse customer bases effectively Demonstrated expertise in recruiting, interviewing, training staff, and team management practices Knowledge of retail math including sales management, retail sales techniques, pricing strategies, and budgeting processes Experience with POS systems, cash handling procedures, cashiering operations, and inventory management tools Familiarity with wireless sales or grocery store environments is a plus but not required Exceptional communication skills with the ability to lead by example and motivate teams toward shared goals Previous assistant manager or supervisory experience is preferred to ensure smooth transition into leadership responsibilities Join us as a Branch Manager where your leadership fuels success! We are committed to supporting your growth through comprehensive training programs while providing an engaging work environment. If you thrive on managing teams, optimizing store operations, and delivering exceptional customer experiences—this is your opportunity to shine!

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance

Work Location:

In person