A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.
Charlotte, NC Job Details Full-time 18 hours ago Qualifications Distribution operations Business development management Team leadership Facilities management ERP systems Account development High school diploma or GED Team development Driver's License Driving Customer relationship management Leading team collaboration initiatives Account management Technical Proficiency Material handling equipment operation Negotiation Full Job Description About Us Province USA is a full-line electrical distributor serving industrial, contractor, MRO, OEM, and institutional customers. We provide more than just electrical products - offering trusted brands, dependable logistics, and expert support to help our customers complete projects efficiently, on time, and within budget. Our dedication to quality, reliability, and lasting customer relationships is the cornerstone of our business. About the Role As our Branch Manager , you will lead our Charlotte branch, serving as both the operational anchor and the driving force behind regional growth. Operating out of our local branch and warehouse, you will manage facility operations, support our existing customer accounts, and build a high-performing environment as our market footprint expands. Currently, our Charlotte, North Carolina footprint includes a dedicated team of on-site Vendor Managed Inventory (VMI) Specialists embedded at a primary customer location. In this role, you will oversee this field team and ensure exceptional service delivery, while actively seeking new opportunities to grow our customer base. As the branch evolves, you will adapt operations and lead a growing team to support a variety of accounts and service models.
Major Responsibilities Branch & Warehouse Operations Facility & Logistics Oversight:
Manage day-to-day branch and warehouse activities, including shipping, receiving, local inventory management, budgeting, and facility upkeep.
Operational Decision-Making:
Serve as the primary decision-maker for daily operational, supply chain, and logistical challenges.
Safety & Compliance:
Establish and maintain a culture of safety across the warehouse facility and customer sites, ensuring compliance with health, safety, and material handling policies.
Vendor & Supplier Relations:
Build and maintain strong working relationships with regional suppliers, vendors, and freight partners.
Team Leadership & Account Support Team Leadership:
Direct, mentor, and develop employees, starting with our field-based VMI team and expanding leadership as new roles are added.
Account Execution:
Ensure customer requirements and service-level commitments are consistently met, providing logistical and operational backup to field staff.
Versatile Leadership:
Adapt team structure, processes, and workloads to support new customers and evolving service requirements as the branch expands.
Business Growth & Market Expansion Business Development:
Actively target, pursue, and secure new business opportunities to expand our regional customer footprint.
Customer Relationship Management:
Build strong, long-term relationships with existing and prospective clients through regular check-ins, site visits, and consultative support.
Service Solution Expansion:
Work with clients to identify their unique supply chain needs—whether standard distribution, VMI, or customized service models.
Minimum of 3-5 years of related experience, preferably in a sales/distribution environment.
Industry Knowledge:
5+ years of electrical industry experience. Familiarity with Vendor Managed Inventory (VMI) or inventory management systems is a strong asset.
Education:
High School Diploma or equivalent required. A Degree or Diploma in Business, Supply Chain, Logistics, or a related field is preferred.
Skills & Competencies Adaptable Leadership:
Proven ability to manage both facility-based staff and remote/field-based employees with a flexible, supportive leadership style.
Entrepreneurial Mindset:
Strong business acumen and a proactive approach to identifying market opportunities and building local customer relationships.
Technical Proficiency:
Comfortable using inventory management systems, ERP software, and standard business technology.
Communication:
Excellent interpersonal, problem-solving, and negotiation skills. Other Requirements A valid driver's license and reliable transportation for local customer site visits and business development efforts. Ability to meet physical warehouse demands (lifting up to 50 lbs, standing for extended periods, and operating warehouse equipment as needed). Why Join Us? This position offers the autonomy to run and shape a local branch with the backing of an established organization. You will have a direct impact on our regional strategy, overseeing current operations while charting the path for future growth in North Carolina.
