Company:

SBWTitle:

Branch Services Manager Location:

North Meadow Plaza, WalpolePosition Details:

Full Time, including rotating

Saturdays FLSA:

Exempt, Management-Exempt First/Mid Level Officials and ManagersSalary:

$60,000.00 - $72,000.00Lead a full-service community banking branch where strong relationships, operational excellence, and team development come together. As Branch Services Manager, youll guide daily branch performance, coach employees, support business growth, and ensure every customer receives thoughtful, dependable service.

SBW was recently named one of American Bankers Best Banks to Work for for its 9th consecutive year.

Why Youll Love Working HereIn addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day.

How Youll Make an ImpactAssist in leading branch operations and deliver a consistent, high-quality customer experienceCoach, mentor, and develop employees to achieve individual, team, and bank goalsPartner with regional leadership to support business development, operational efficiency, and branch growthBuild community connections that increase the banks visibility and create new relationship opportunitiesMaintain strong controls, regulatory compliance, and readiness for internal and external auditsOversee staffing decisions, performance reviews, development plans, and related employee documentation with leadership guidancePromote the banks products and services through needs-based conversations, referrals, and cross-selling, including wealth management servicesSupport teller and universal banker transactions and consumer lending activities as neededContribute to branch sales plans, strategic priorities, annual budgeting, and performance against deposit, loan, revenue, and expense goalsResolve customer concerns, make sound overdraft decisions, and open or close the branch on a rotating basisWhat Were Looking ForThree to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experienceProven supervisory or management skills with the ability to coach and develop a high-performing, collaborative teamSound judgment and working knowledge of bank policies, branch operations, lending practices, and regulatory requirementsStrong customer service, organizational, and written and verbal communication skillsProficiency with banking systems and standard office technologyAbility to work rotating Saturdays and travel between branch locations as needed Why Join UsAt Savings Bank of Walpole, we build genuine partnerships through exceptional service and a culture grounded in Accountability, Mutuality, Excellence, Respect, Integrity, Teamwork, and Stewardship. Youll join an award-winning team that values employee growth, collaborative leadership, and meaningful community impact.

If youre ready to grow your banking career while helping customers, employees, and the local community thrive, wed love to hear from you. Apply today and bring your leadership to a bank where your contributions are valued.

We are an Equal Opportunity Employer, including veterans and individuals with disabilities.#communitybankingsbw