General Accountability:

The Sample Preparation Supervisor is responsible for all sample reparation activities and client services functions. The priority for this position will be to organize the production schedule and work closely with work order entry group and the Sample Preparation staff to ensure client instructions are followed correctly.

Specific Responsibilities:

Observe established safety regulations and comply with all ALS health and safety policies and procedures;
Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
Manages the process of sample preparation as the samples arrive in the lab;
Maintains shift production levels and ensures sample preparation work meets required turnaround time;
Determines when client sample processing instructions are missing, incomplete or ambiguous; accomplishes this by close liaison with layout personnel and the work order entry group;
Contacts clients to confirm instructions and ensures that complete information is relayed to prep write-up personnel;
Maintains close liaison with Branch Manager and other lab staff to ensure the smooth delivery of our services to clients;
Identifies and resolves internal and external problems when they arise;
Investigate client inquiries and complaints related to quality issues and be able to suggest proactive actions;
Responsible for training of sample preparation staff and monitoring performance;
Organizes employee scheduling and shift work in consultation with the Branch Manager;
Screening and interviewing of potential new employees in consultation with the Branch Manager;
Manages employee performance evaluations, discipline and other issues as they arise in consultation with the Branch Manager;
May act as backup for the Branch Manager during vacation and other absences;
Other duties as assigned.

Required Knowledge, Skills & Abilities:

Experience in managing and training staff;
Hands-on experience with laboratory computer systems;
Basic Mechanical aptitude;
Organized and highly motivated individual;
Detail oriented individual with a strong commitment to quality and safety;
Ability to work independently and/or as part of a team;
Ability to effectively handle a high volume of work and time critical issues;
Strong interpersonal skills along with the ability to exercise diplomacy and tact;
Excellent English communication skills both written and verbal;
Excellent computer skills including LIMS, Webview, MS Word, Excel and Outlook.

alsglobal.com

Required Qualifications:

Minimum 3 years work experience in a commercial minerals laboratory or minerals sample preparation required;
2+ years' experience in a supervisory role, managing and training staff required;
Degree or diploma in mineral/geology/chemistry an asset;
Forklift licence/certification, or experience driving a forklift an asset.

Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. 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