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Johnstone Supply, The Balsan Group

Branch Manager

Pay: $65,000–$90,000/yr

Posted: 4 weeks ago

Location: Troy, NY (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/15/2026

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What they do

A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.

$114,072 / year median in New York

+4% projected growth

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Job Description

Branch Manager Johnstone Supply, The Balsan Group - 3.7 Troy, NY Job Details Full-time $65,000 - $90,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Prescription drug insurance Qualifications Customer communication Supervising experience POS systems Air conditioning Full Job Description Branch Manager Join Johnstone Supply | Balsan Group and lead a high-performing branch where you'll drive sales growth, develop a strong team, and ensure outstanding customer service. This is a hands-on leadership role in a fast-paced HVAC distribution environment.

What We Offer:

Competitive pay + bonus opportunity Health, dental, vision, and prescription insurance 401(k) with company match PTO earned immediately + paid holidays Career growth and advancement opportunities

What You'll Do:

Branch Leadership & Sales Drive branch sales performance and local growth strategies Build strong relationships with HVAC contractors and key accounts Partner with outside sales to support customer development Team Management Hire, train, and lead counter sales, warehouse, and delivery teams Coach employees and build a strong customer-focused culture Manage scheduling and branch coverage Operations & Inventory Oversee daily branch operations, safety, and service standards Manage inventory levels, cycle counts, and product availability Coordinate with purchasing and logistics teams Financial Performance Manage budgets, forecasts, and P&L performance Track KPIs and identify opportunities for improvement Customer Service Resolve customer issues and serve as escalation point when needed Support counter operations during peak periods

What We're Looking For:

3+ years HVAC industry experience (distribution preferred) 2+ years leadership or supervisory experience Strong knowledge of HVAC products and contractor needs Experience with ERP/POS systems (Eclipse or similar) Strong communication and leadership skills Ability to lift up to 50 lbs and support warehouse operations What Makes You a

Great Fit:

Hands-on leader who leads by example Strong communicator and team builder Organized, accountable, and results-driven Comfortable in a fast-paced, customer-facing environment zHuEubcrCO