Branch Manager

Branch Manager PT Holdings LLC vision insurance, paid time off, 401(k) United States, Pennsylvania, Camp Hill May 08, 2026 Description Position at K&D Factory Service Branch Manager
(Central Ref- Camp Hill)
The Branch Manager oversees and enhances service technician performance, ensuring high-quality service delivery and operational efficiency.
K&D Factory Service has been operating in the Mid-Atlantic Region since 1945. K&D specializes in the repair of commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our Central Refrigeration Branch serves the York, Lancaster, and Camp Hill, where the position is based.
Core Responsibilities
Leading and Fostering Company Culture
Consistency Implementing Policies and Procedures
Manage field service operations: scheduling, dispatch, and technician oversight
Build and maintain relationships with customers, equipment dealers and manufacturer reps
Drive sales and personally manage key accounts
Monitor emergency service calls and ensure timely resolution
Make independent decisions using sound judgment and industry best practices
Maintain budget discipline and control operational costs
Qualifications
Strong Knowledge of Refrigeration, HVAC, electrical, or mechanical systems
3-5+ years of profit center management with measurable success
Prior experience in field service, facilities maintenance, or a similar industry
Proven P&L ownership and financial accountability
Driving record must align with our safety standards
Strong problem-solving skills and a customer-first mindset
Must be 18 years of age
Completion of a Successful background check and drug screen
What We Offer
Paid time off + holiday pay
Health, dental & vision insurance
Company-paid life and disability insurance
401(k) with company match
Truck, phone, tablet, and uniforms
Ongoing paid training through CFESA and manufacturers
Enjoy the benefits of our Town Shares program, allowing you to share in the long-term financial success of our company as you grow with us!
K&D Factory Service is an equal opportunity employer. We believe in building a diverse team and a supportive work environment where your experience is respected and your growth is encouraged.
Apply today and join a team that's been keeping commercial kitchens cooking for over 75 years
K&D Factory Service is a division of Unlimited Service Group, "All Unique, All United."