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cfsbank

Branch Manager

Career Insights for Banking Branch Manager (General)

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What they do

A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.

$109,378 / year median in Pennsylvania

-0% projected decline

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Job Description

At cfsbank, we do more than process transactions - we build lasting relationships with our customers and the communities we serve. We are committed to supporting the success of our customers, employees, and communities through exceptional service and trusted financial solutions. If you are passionate about helping others and delivering a high-quality customer experience we encourage you to consider joining our team. As a Branch Manager, you will serve as the leader of the branch, driving performance, team enagement, and exceptional customer service. You will build and strengthen both consumer and business relationships by actively listening to customer needs, applying your financial expertise, and delivering tailored solutions that support their financial goals. In this role, you will be responsible for business development within the community, cultivating new relationships, deepening existing partnerships, and expanding the branch's presence and profitability. You will also lead and develop your team, fostering a culture of accountability, growth, and service excellence while contributing to the overall success of the Bank.
Summary:
Oversees all aspects of managing a branch office including staff leadership, lending, branch functionality, community involvement, product sales, and profitability and growth, while providing positive customer service.
Responsibilities:
  • Leads the staff with hiring, development and scheduling, which includes conducting performance reviews.
  • Takes loan applications (residential mortgage/construction/consumer/home equity) and handles closing.
  • Opens new accounts, both retail and commercial.
  • Knowledge and sale of deposit and digital products, including consumer and business.
  • Responsible for branch audits and overall operations of the branch.
  • Business development and outbound sales for business services (merchant, credit cards, business accounts).
  • Ensure profitability and growth of office.
  • Active participation in local community and professional organizations.
  • Performs other duties as assigned.
Requirements:
  • Multitask and have excellent time management skills
  • Focus on customer service and lead by example
  • Show strong attention to detail
  • Minimum 3 years branch management experience cfsbank values diversity in its workforce.
We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type:
Full-time Work Location:
In person