Operations Manager, Administration, (A263510-5), 212, Main Branch

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A263510-5

Department Library (35) Division Main Branch Opening Date 05/05/2026 Closing Date Continuous Description Benefits Questions Job Description Oversees operations and personnel in the Library Department. This position is responsible for managing and coordinating systemwide operational functions, including facilities management, custodial services, safety and security, technology infrastructure, and administrative support activities across all library locations. The Operations Manager ensures that all library facilities and systems function efficiently, safely, and in alignment with City policies and the Library's mission to provide accessible, high-quality services to the community. Essential Functions/ Job Competencies/ Physical Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Supervises assigned operational and support staff, including scheduling, training, performance evaluation, and coordination of work assignments across library branches to ensure efficient daily operations.

Supervisory functions include:

making hiring and termination decisions; processing employee concerns and problems; and counseling or disciplining appropriately. Coordinates with the City's Information Services and Technology (IST) Department to plan, implement, and maintain library technology systems. Assists in developing the Library's Technology Plan, manages technology projects, and ensures reliable operation of public and staff computers, networks, and related systems. Oversees building maintenance and repair needs for all library locations. Coordinates with Public Works, Facilities, and external vendors to ensure timely completion of repairs, preventive maintenance, and improvements. Monitors facility conditions, equipment performance, and energy usage. Manages custodial service contracts and staff to maintain a clean, safe, and welcoming environment. Establishes cleaning standards, monitors performance, and ensures compliance with health and safety regulations. Oversees systemwide security operations, including coordination with contracted security personnel, development of safety procedures, and response to incidents. Ensures compliance with City risk management policies, maintains security documentation, and promotes a safe environment for patrons and staff. Assists in preparing and monitoring a departmental budget of $4M annually. Reviews vendor invoices, purchase orders, and service agreements for accuracy and compliance. Develops operational policies, procedures, and performance metrics to improve efficiency and accountability. Assists Library leadership in preparing state annual report. Assists Library leadership in maintaining accreditation. Attends Library Advisory Committee meetings in the absence of Library leadership. Prepares reports and communicates regularly with Library leadership regarding facility status, safety concerns, and operational priorities. Will be required to drive a City vehicle for City business use. Performs related work as required.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

Knowledge of modern office procedures and methods including computers and applicable software. Knowledge of English grammar, spelling, and punctuation. Knowledge of Texas State Library and Archives Commission (TSLAC) Accreditation Standards, annual reporting requirements, and compliance procedures. Knowledge of Federal and state programs relevant to library operations, including E-Rate, Library Services and Technology Act (LSTA) funding, and Children's Internet Protection Act (CIPA) compliance. Knowledge of principles and practices of public administration, facilities management, procurement, and contract oversight. Knowledge of safety and security protocols applicable to public facilities and library environments. Knowledge of supervisory principles and personnel management practices, including training, scheduling, and performance evaluation. Knowledge of public budgeting and finance principles, budget cycle process, and expenditure control methods. Knowledge of Customer service and public relations principles applicable to a diverse community environment.

Skills and Abilities:

Skilled in organizing, planning, and prioritizing multiple projects and tasks to meet deadlines. Skilled in interpreting and applying city policies, administrative regulations, and departmental procedures. Skilled in public communication with media, members of the community and City leadership including communication through social media, press releases, and website to ensure delivery of consistent and accurate information. Skilled in establishing and maintaining effective working relationships with staff, vendors, city departments, and the public. Skilled in written and verbal communication, including preparing clear reports. Skill in organization and time management correspondence, and presentations. Skilled in translating organizational and departmental goals and strategic priorities into measurable objectives and outcomes. Ability to communicate technical information to the public, subordinates, and City leadership. Ability to analyze operational issues, identify solutions, and implement effective improvements. Ability to review, prepare, and present City Council agenda items, as well as reports and supporting materials for committees and commissions. Ability to prepare, monitor, and manage budgets and contracts in compliance with City policies. Ability to supervise, train, and evaluate assigned staff while fostering a positive, team­ oriented work environment. Ability to exercise sound judgment and discretion when handling confidential or sensitive matters. Ability to adapt to changing priorities and respond effectively to emergency or time­ sensitive situations. Ability to maintain accuracy and attention to detail in a fast-paced, multi-branch library system serving over 309,000 visitors annually. Ability to build and maintain effective working relationships with others. Ability to communicate clearly and effectively both orally and in writing. Ability to maintain good planning and organizational skills. Ability to take and follow directions from supervisor. Ability to give directions to and gain compliance from assigned staff. Ability to perform strenuous work and routine work. Ability to maintain a valid Texas Driver License and a good driving record. Ability to project a positive and professional image of the City of Laredo. Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language. Ability to comply with all City of Laredo's policies and procedures. Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards. Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Work Environment Locations Position will require the employee to work in the following types of work environments Never Street environment (near moving traffic) Construction site Confined space Warehouse environment Sometimes Outdoor environment Vehicles Often Office or similar indoor environment Exposures Position will require the employee to be exposed to the following environmental elements Never Individuals with known violent backgrounds Extreme cold (below 32 degrees) Extreme heat (above 100 degrees) Communicable diseases Moving mechanical parts Fumes or airborne particles Toxic or caustic chemicals or substances Loud noises (85+ decibels such as heavy trucks, jack hammers, construction) Sometimes Individuals who are hostile or irate Travel Position will require the employee to travel

Never:

National travel International travel

Seldom:

Regional travel

Sometimes:

Local travel Minimum Qualifications Required Education and Experience Bachelor's degree from an accredited college or university in Business Administration, Finance, or a related field. At least five (5) years of experience in accounting, finance, public library settings, or related experience.

Preferred Education:

A Master's Degree in Library Science from an ALA Accredited college or university is preferred. Valid Licenses and Certifications Required Licenses or Certifications Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment. As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment. Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment. Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing. A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable. City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values. The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees: 10 days of paid vacation per year 6 1/2 days sick leave per year Pension plan 16 paid Holidays Paid health

• Dental plan
• Life insurance
• 30 day waiting period For a full description of our benefits, please visit our website at: www.

cityoflaredohr.com under Employee Benefits 01 Are you a current regular full-time or part-time City of Laredo employee? I am a full-time City of Laredo employee I am a part-time City of Laredo I am not a full-time or part-time City of Laredo employee 02 What is your highest level of education? Some High School High School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency 30 completed college hours (credits) from an accredited college or university 60 completed college hours (credits) from an accredited college or university Associate's Degree from an accredited college or university Bachelor's Degree from an accredited college or university Master's Degree from an accredited college or university PhD from an accredited college or university Juris Doctor from an accredited college or university Other Post Graduate Degree from an accredited college or university None of the above 03 If you hold an Associate's, Bachelor's, Master's, PhD, Juris Doctor, or Post Graduate Degree, please provide your major/minor: 04 Do you have at least four (5) years of experience in accounting, finance, public library settings, or related experience? Yes No 05 From the experience you provided on your application, list the name of the agencies you performed accounting, finance, public library settings, or related experience with:

Note:

Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process. ]]] 06 Supplemental questions are considered part of your official application. Failure to complete all sections of your application, including the "Driver License", "Education", "Work Experience", "Certifications and Licenses" (if applicable), and "Agency-Wide Questions" will result in your application not being processed. Please complete the City's application to include all current and previous work history, relevant education, and any license(s)/certification information that may be required. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. Any misrepresentation will result in your disqualification for employment consideration. I have read and understand the above information I have read and do not understand the above information. I will contact the Human Resources Department for further explanation at (956) 791-7480. Required Question Employer City of Laredo Address 1110 Houston St. Laredo, Texas, 78042 Phone (956) 791-7480 Website http://www.laredocityjobs.com Apply Please verify your email address Verify Email Current Jobs Account Privacy Policy Terms Of Use Your Privacy Choices Accessibility Statement Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. If you wish to opt-out click follow these steps: Log into your Job Seeker Profile Click your name in the upper right-hand corner Select Account Settings Select the Preferences section Click the Edit button next to Access Membership Switch Toggle to off Click Save If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy . If you require further assistance, please email privacy@neogov.com × Accessibility Statement At Governmentjobs.com, Inc. d/b/a NEOGOV, we recognize the importance of making our products and services accessible to all individuals, including those with disabilities, and are continually working to improve the experience for all users. Commitment to Accessibility We are committed to following best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent feasible, however, we do not warrant compliance with these standards or any other accessibility standards. We are continually enhancing our platforms to ensure greater accessibility, and we actively seek out opportunities to improve accessibility features. Ongoing Enhancements Accessibility is an ongoing effort, and we are regularly updating our technology, services, and content to address accessibility barriers. Our team is dedicated to identifying areas for improvement and making enhancements that allow all users, regardless of their abilities, to fully engage with our services. Feedback and Assistance We value feedback from our users. If you encounter any accessibility barriers while using our services or have suggestions on how we can improve, please reach out to us at accessibility@neogov.com. We will make every effort to resolve any concerns and consider alternative options where possible. Thank you for choosing NEOGOV. We remain dedicated to improving accessibility and creating an inclusive experience for all. City of Laredo's Career Opportunities Current Jobs Menu Close Menu City of Laredo's Career Opportunities Current Jobs Job Notification Card Application Status Help & Support SOCIAL Facebook LinkedIn