Branch Manager Payment 1 Financial - 4.2 San Antonio, TX Job Details Full-time $18 - $22 an hour 18 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Opportunities for advancement Qualifications Customer communication Driver's License Full Job Description Who We Are At Payment 1 Financial, we've built a reputation for friendly, reliable service while supporting communities across New Mexico, Texas, Oklahoma, and Missouri. We provide personal loan solutions for real-life needs—home improvements, auto refinancing, debt consolidation, and more. We're a family-focused company that believes our people are the reason we succeed. From day one, we invest in our team's growth and create an environment where employees feel supported, challenged, and set up to win. About the Role As a Branch Manager, you'll be responsible for leading the day-to-day operations of a Consumer Loan Office while creating a strong experience for both customers and employees. You'll oversee branch performance, support customer growth, and help ensure the office operates efficiently and successfully. This role is ideal for someone who enjoys working directly with people, thrives in a fast-paced environment, and can balance leadership, customer service, sales, collections, and operations all at once. You'll play an important role in building customer relationships, developing employees, and helping the branch meet performance goals. Key Responsibilities Oversee daily branch operations and ensure company standards are consistently met Develop customer relationships to drive growth, retention, and branch success Review credit and loan eligibility while processing and preparing loan applications Make responsible underwriting decisions based on company guidelines Manage collections and past-due accounts while maintaining a customer-focused approach Monitor branch cash handling, account management, and operational procedures Ensure compliance with company policies, procedures, and industry regulations Train, coach, and support employees in branch operations and customer service Promote all company products and services, including Tax Preparation services Build relationships within the local community to support branch growth and brand recognition Foster teamwork, accountability, and strong communication within the branch What We Offer Competitive pay with monthly performance-based bonuses Health, dental, and vision insurance Paid training and onboarding Paid holidays, vacation, and sick time Opportunities for advancement and career growth

What We're Looking For Experience:

Prior experience in lending, retail, sales, financial services, or customer service leadership

Leadership:

Ability to motivate employees, lead by example, and create a positive work environment

Mindset:

Results-driven with a strong focus on customer service and branch performance

Skills:

Organized, dependable, and comfortable multitasking in a fast-paced environment

Technical:

Basic computer proficiency and familiarity with modern business practices

Language:

Bilingual a plus but not required

Requirements:

Valid driver's license and dependable transportation What Sets You Apart You're dependable, proactive, and willing to step in wherever needed to help your team succeed. You know how to build strong customer relationships, keep operations running smoothly, and create an environment where employees feel supported, accountable, and motivated to perform.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Opportunities for advancement Paid time off Professional development assistance Vision insurance

Compensation Package:

Bonus opportunities

Work Location:

In person