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Accounting Assistant
Job
Robert Half
Prattville, AL (In Person)
Full-Time
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Job Description
We are looking for an Accounting Assistant to join our team in Prattville, Alabama in a Contract to potential permanent position. This opportunity is ideal for someone who enjoys balancing customer support with billing and account coordination in a fast-paced manufacturing setting. The person in this role will help manage order-related documentation, support invoicing activities, and work closely with internal teams to keep customer transactions accurate and on schedule.
Responsibilities:
- Manage incoming customer orders and enter details accurately into company systems.
- Review order information for correct pricing, shipment terms, requested delivery timing, and any special handling needs.
- Maintain organized customer and account records to support documentation accuracy and operational compliance.
- Assist customers with questions, order concerns, and billing-related issues by providing timely and attentive support.
- Process return requests, coordinate with carriers, and help complete related credit documentation when needed.
- Share order progress, exceptions, and important updates with teams across operations, logistics, and other departments.
- Prepare pricing and availability information for requested items or special-order components.
- Partner with production, sales, and shipping teams to support on-time fulfillment and a positive customer experience.
- Contribute ideas for improving service workflows and resolving recurring administrative or billing challenges.