AR / Collections Specialist

We are looking for an AR / Collections Specialist to join a well-established, stable, and long-standing organization the San Fernando Valley. This opportunity is ideal for an accounting specialist who can manage receivables, billing, cash application, and customer follow-up with accuracy and professionalism. The person in this role will help maintain healthy cash flow, support financial close activities, and work cross-functionally to resolve account issues in a timely manner.

Responsibilities:

• Prepare and issue customer invoices each day, ensuring billing records are complete, accurate, and delivered on schedule.
• Apply incoming payments to the appropriate customer accounts across multiple payment methods, including credit cards, wire transfers, checks, and cash receipts.
• Maintain the accuracy of accounts receivable records by reconciling sub-ledger activity to the general ledger and reviewing aging balances regularly.
• Research billing questions, payment variances, and disputed charges, then partner with internal teams to resolve outstanding issues promptly.
• Contribute to month-end and year-end close by organizing receivable activity, supporting account analysis, and supplying documentation for audit requests.
• Process refund requests related to customer deposits, maintain organized financial records, and assist with routine filing for audit preparedness.
• Contact customers regarding overdue balances, escalate delinquent accounts to the appropriate internal teams, and support resolution of pricing or payment concerns.
• Coordinate scheduled credit card charges, update customer payment terms based on approved requests, and recommend write-offs or other actions for aged balances when appropriate.
• Assist with petty cash administration and perform authorized banking transactions such as deposits and withdrawals as needed.