Accounts Receivable Specialist
Job
Robert Half
Concord, CA (In Person)
Full-Time
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Job Description
Description We are looking for a detail-oriented Accounts Receivable Specialist to join our client in Concord, California. In this Contract to permanent role, you will play a key part in managing billing processes, resolving customer inquiries, and maintaining strong relationships with clients and internal teams. This position is ideal for candidates with expertise in accounts receivable operations and a commitment to providing exceptional service.
Responsibilities:
- Review newly established accounts to ensure billing information is accurate and complete.
- Verify that invoices align with customer specifications and requirements.
- Collaborate with customers and branches to resolve billing disputes efficiently.
- Gain a thorough understanding of internal billing system capabilities and limitations.
- Respond promptly to customer inquiries related to billing and payments.
- Submit invoices using the preferred delivery methods specified by customers.
- Process billing through customer portals and invoice fulfillment systems as necessary.
- Build and nurture positive relationships with customers to enhance trust and satisfaction.
- Provide support to other departments when addressing billing questions or issues.
- Partner with the Accounts Receivable team to monitor overdue accounts and coordinate collection efforts. Requirements
- Proven experience in accounts receivable processes, including billing and collections.
- Familiarity with cash applications and managing cash activity within accounting systems.
- Proficiency in handling commercial collections and resolving disputes.
- Experience working with customer portals and electronic invoicing systems.
- Strong communication skills to address customer inquiries and collaborate with internal teams.
- Ability to build and maintain effective relationships with clients and colleagues.
- Detail-oriented approach to ensure accuracy in billing and account management.
- Capacity to adapt and support additional tasks or projects as needed.
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