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Accounts Receivable Lead
Job
Diversitech
Duluth, GA (In Person)
Full-Time
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Job Description
Accounts Receivable Lead Diversitech
- 3.
Full Job Description Job Description Job Details Job Title:
Accounts Receivable Lead Job Code:
ARLEA Department:
Finance Location:
Duluth, GA Reports To:
Accounts Receivable Manager FLSA Classification:
Non-Exempt EEOC Classification:
Administrative Support Workers Salary Grade:
Supervisory Responsibilities:
Yes No Job Summary The primary responsibility of the Accounts Receivable Lead includes the daily oversight of customer account accuracy which consist of collections, reconciliation of account balances, GL adjustments, deduction management, and team guidance responsibilities. This position is also responsible for compiling monthly reporting on the Health of Accounts Receivable (AR) and customer metrics. Additionally, the Accounts Receivable Lead will oversee and improve the deduction management process, drive positive customer experience, and assist in process improvement initiatives to further scale the accounts receivable shared service function. Essential Duties Collaborates with the finance team to drive root cause analysis for deductions, identify and document deduction process for AR team, assist with the discoveries of process gaps for deductions across all departments involved, and identifies any efficiencies that may assist in resolving those gaps. Leads AR staff ensuring KPI requirements are met. Manages customer accounts, generates customer statements, invoices, credit memos, and reviews for accuracy. Initiates collection activities with customers to proactively deal with account delinquencies. Ensures aging accounts are at an acceptable level and minimizes bad debt. Identifies root cause of late payments and recommends process improvements to prevent recurrence. Conducts invalid discount review and resolution. Prepares escalation reports for management outlining timelines and action plans. Performs tasks of accounts receivable staff when needed. Performs other duties as assigned. Qualifications, Skills, Abilities and Educational Requirements Required High School Diploma/GED 5- 7 years of experience in accounts receivable, credit and collections with a background in B2B collections and cash applications Advanced experience utilizing computer applications, such as Microsoft Office Suite (especially Excel), or similar ERP/Financial accounting system Ability to use professional judgement and reasoning when making business decisions Strong mathematical, analytical, and critical thinking skills to identify and solve issues Excellent organizational skills with the ability to handle multiple priorities Experience working in a fast paced and high-volume work environment Proactive "self-starter" with a strong attention to detail.
Physical Demands Demand:
Frequency Hear Frequent See Frequent Repetitive Motions Frequent Sit Frequent Type Frequent Talk Frequent Stand Occasional Walk Occasional Bend Occasional Stoop Occasional Reach Occasional Physical Work Percentage Light- 10•25 lbs 10•25% Travel Required No Additional Information The above statements are intended to describe the general nature and level of work being performed.