Skills Needed:

Customer Service and Communication:

Friendly and professional demeanor providing patience, empathy, active listening skills and the ability to provide clear communication.

Administrative and Office Skills:

Knowledge of Medicare and Medicaid regulations including billing guidelines, familiar with UB04, ability to read analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Supportive Presence:

Creating a comforting and engaging atmosphere for our residents and families. Acts as liaison between family members and billing agencies regarding financial assistance.

Teamwork:

The ability to work towards a common goal of excellent care for our residents.

Requirements:

Associate's degree or equivalent from two-year college or technical school or one or more years related experience and / or training; OR Equivalent combination of education and experience.

Benefits and perks include:

Competitive Compensation:

Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.

Health & Wellness:

Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in

Balance:

Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.

Career Growth:

Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.

Team Culture:

A.R.E.

Values:

Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. •Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. 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