AR Collector

JOB SUMMARY

The Accounts Receivable Collector is responsible for, but not limited to insurance billing, follow-up, cash posting, customer service and patient collections.

DUTIES AND ESSENTIAL FUNCTIONS

Overall performance rating of below indicated essential job duties: Uses EPIC and other technology/tools to research, collect and resolve accounts receivables. Takes action following established workflows; uses transactions in Epic to ensure accounts receivable is appropriately stated. Notes actions taken and is thoughtful about next steps to collect Engages with the rest of the Revenue Cycle team. Communicates department specific or payer specific issues. Escalates claim edit trends, escalates denial trends and takes action to prevent revenue loss. Produces favorable results; meets both productivity and work quality expectations. Seeks out industry, payer, and regulatory updates.

EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS

Minimum requirement: High school diploma or general education degree (GED) Ability to read and interpret health insurance policies, payer remittance information and correspondence Proficient in basic computer skills Preferred qualifications: Healthcare billing experience Associates Degree Proficient in intermediate computer skills

WORKING ENVIRONMENT

Works indoors in an office/clinic setting The noise level is usually moderate

PHYSICAL DEMANDS

Constantly required to maintain a stationary position behind a computer. Frequently required to move about inside the department. Constantly required to communicate telephonically and face to face with colleagues and customers. Constantly required to operate a computer and telephone. Constantly required to lift and/or move up to 10 pounds. Frequently required to lift and/or move up to 25 pounds. Occasionally required to lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception