JOB DESCRIPTION

Under general direction of the Utility Billing Supervisor, performs responsibilities and specialized operations related to customer accounts and receivables in the City of Paris Combined Utilities.

EXAMPLES OF DUTIES

Primarily responsible for receiving and posting of utility payments from utility customers. Responsible for communicating with and working with other employees (meter readers, utility clerks, and accounts payable) in order to properly maintain all utility customer accounts. Work directly with utility customers relative to their utility accounts in regard to new service, reconnection and disconnection of services.

JOB SUMMARY

Using excellent customer service skills; establishes and maintains effective working relationships with other employees, officials, and all members of the public. Both in person and using excellent telephone etiquette. Maintain and update records of fiscal transitions manually or on the computer, post payments, and refunds to the appropriate account. Complete forms and logs to create records of such transactions / deposits, receipts, or invoices. Creates work orders and documents other issues with all utility departments. Train on multiple job functions such as cashier, secretary, and accounting to serve as a back up to cover during absences. Maintains weekly deposit log. Assists with preparation of bills for mailing. General duties including file maintenance, logs, record keeping; US monetary system for the purpose of making change, receiving payments, or making calculations. Serve as back up on variety of accounting procedures within the city offices. Other duties as assigned.

MINIMUM QUALIFICATIONS

Graduation from an accredited high school or its equivalent (GED)

KNOWLEDGE, SKILLS, & ABILITIES

Working knowledge of general office practices and procedures. Demonstrating analytical and technical computer skills. Strong oral / written communication skills. Detail oriented cash handling.

PHYSICAL REQUIREMENTS

Operates a variety of standard office equipment, including a personal computer that requires continuous and repetitive eye and arm, or hand, movement. Standing / sitting for extended periods of time. Ability to lift up to 25lbs frequently.

Job Type:

Full-time Pay:

$17.49 - $19.03 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Paris, KY 40361 (Required)

Work Location:

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