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Collections Specialist
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Robert Half
Bowie, MD (In Person)
Full-Time
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Job Description
Description We are looking for a dedicated Collections Specialist to join our team on a contract basis in Bowie, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism.
Responsibilities:
- Monitor accounts receivable and promptly follow up on overdue balances.
- Negotiate payment arrangements with clients when necessary to resolve outstanding debts.
- Escalate delinquent accounts to management or external agencies when appropriate.
- Document all collections activities thoroughly within the accounts receivable system.
- Review and recommend updates to internal procedures to enhance efficiency and compliance.
- Serve as a backup for customer payment applications to maintain seamless operations.
- Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness.
- Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.
- Perform additional duties as required to support the team.
- Collaborate with team members to ensure smooth financial operations. Requirements
- High school diploma or equivalent; additional education or training is advantageous.
- Minimum of 2 years of experience in collections, accounts receivable, or a related field.
- Proven ability to negotiate and resolve payment disputes effectively.
- Strong data entry skills with exceptional attention to detail and accuracy.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook; experience with accounting software is a plus.
- Ability to manage high workloads and meet deadlines consistently.
- Excellent organizational, analytical, and problem-solving abilities.
- Strong customer service orientation with a detail-oriented approach.