Provide superior customer support by phone and/or email to commercial fleet accounts to maintain current account receivables.
Posts customer payments by recording cash, checks, and EFT/ACH transactions.
Verifies validity of account discrepancies by obtaining and investigating information from internal systems, dealers and customers.o Receive inbound and place outbound calls to customers and dealers
Resolves collections by examining customer payment history, credit line, and coordinating contact with collections department. Respond to and document all communication.
Summarizes receivables by maintaining invoice accounts; accounts receivable account; verifying totals; preparing report for distribution to accounts and Management.
Cross-train on other functions and processes within the Department
Maintain accurate fleet vehicle inventory, as needed
Promotes the mission of the accounting department and the organization by taking on related duties and special assignments as required
Enroll vehicle data with multiple contract types into a specific system
Audit customer account billing, payment and repair information.

Qualifications

Associate degree or higher in Accounting, Finance, Business Administration, or a closely related field.
Accuracy and attention to detail
Basic bookkeeping or strong mathematical skills
Proven Customer Service
Elevated levels of professional communication, both written and verbal
Proven background in Accounts Receivable
Prioritization and time management skills to meet deadlines
Strong research and analysis to develop resolution of customer and program needs
Elevated knowledge of Microsoft ExcelAdditional InformationMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.

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