Responsibilities:

Create and issue invoices to customers, insurance carriers, and other payment sources in a timely manner.
Apply incoming payments and reconcile account activity across insurance, government programs, private pay accounts, and additional payer types.
Review receivables aging on a regular basis and follow up on overdue balances to support collection efforts.
Research account variances such as denials, underpayments, and posting errors, then take action to correct them.
Collaborate with billing, payroll, and operations staff to address account questions and resolve outstanding issues.
Keep customer account details up to date and ensure documentation is complete, accurate, and easy to retrieve.
Prepare recurring accounts receivable reports and assist with month-end close activities.
Organize financial records to support audit requests and maintain compliance with documentation standards.
Communicate clearly and professionally with clients, payers, and internal team members regarding account status and payment activity.

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