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Job Description
Description We are looking for an experienced Accounts Receivable Specialist to join a finance team in Monroe, North Carolina. This contract opportunity with permanent potential is ideal for someone who can take ownership of the receivables process, maintain billing accuracy, and help keep customer accounts current. The role requires a strong background in invoicing, cash application, collections, and account reconciliation, along with the ability to work effectively across customer portals and ERP systems such as Epicor.
Responsibilities:
Manage the end-to-end accounts receivable process, including preparing invoices, applying payments, and following up on outstanding balances.
Create and issue customer billing documents accurately and on schedule while confirming that charges align with contracts, purchase orders, and agreed pricing.
Process incoming payments from multiple sources and investigate unapplied cash or posting differences to keep records current and accurate.
Review aging reports regularly, contact customers regarding overdue invoices, and document collection activity and account updates in detail.
Administer customer billing portals by submitting invoices, tracking approval status, and resolving rejected or delayed transactions.
Partner with internal departments to research billing questions, settle payment disputes, and remove obstacles affecting collections.
Reconcile receivable balances between the subledger and general ledger and support period-end close activities with reliable reporting.
Prepare AR-related reports, identify patterns in payment delays or disputes, and provide documentation needed for audits and financial review. Requirements
8+ years of experience in accounts receivable or a closely related accounting function.
Strong working knowledge of invoicing, cash applications, commercial collections, and account reconciliation processes.
Experience using accounting or ERP platforms, including Epicor or similar financial systems.
Familiarity with customer payment portals and the requirements involved in submitting invoices through portal-based workflows.
Proficiency in Microsoft Excel and the ability to maintain accurate financial records with close attention to detail.
Effective communication skills with the ability to work with customers and internal teams to resolve discrepancies.
Associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred.