Accounts Receivable

Downtown Pittsburgh firm is seeking a detail-oriented and customer-focused Accounts Receivable Specialist to manage outstanding invoices through professional, courteous, and relationship-driven communication.

Duties to include:

Conduct outbound collection calls and emails in a professional, friendly, and non-confrontational manner Follow up on past-due accounts while preserving strong client relationships Send account statements, payment reminders, and invoice copies as needed Work with clients to resolve billing discrepancies or disputes Collaborate with internal teams (billing, sales, customer service) to address account issues Document all communication and account activity in the system Monitor aging reports and prioritize accounts for follow-up

Requirements:

1+ year of experience in accounts receivable, billing, or customer service Strong communication skills with a diplomatic and empathetic approach Ability to handle sensitive financial conversations with professionalism Basic understanding of accounting principles and AR processes Proficiency in MSOffice with ability to learn new software as needed Strong attention to detail and organizational skills

Pay:

$28.00 - $30.00 per hour

Benefits:

Health insurance Vision insurance

Work Location:

In person