Accounts Receivable Coordinator

Position Name:

Accounts Receivable Coordinator Location:

Englewood Cliffs, NJ Terms:

Permanent, Non-Exempt Reports to: Controller About Us Founded more than 175 years ago, ET Browne Drug Co. is a global household brand and one of America's first leading skin care companies. With our trusted Palmer's Feel the Love, Love the Feel ® brand, we craft products with the philosophy of only using genuine high-quality naturally derived ingredients in formulas that really work, for real people, at real affordable prices. Sold in over 100 countries worldwide, Palmer's® brand is known for Cocoa Butter Formula which is the No. 1 Cocoa Butter brand in the US. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who resonate with our long-standing commitment to delivering world-class products derived from fair trade and organically certified ingredients. At E.T. Browne Drug Co., we offer a competitive salary, comprehensive benefits, and great perks to our Global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join E.T. Browne Drug Co. now! The Role As an Accounts Receivable Coordinator , you will play a crucial role in managing the company's accounts receivable function, ensuring accurate and timely invoice generation, dispute resolution, and payment collection. You will also be responsible for maintaining customer relationships, reconciling accounts, and supporting the organization's financial operations. Responsibilities

• Review billing documentation (collaborate with sales order team where necessary) to ensure accuracy before generating invoices.
• Generate and distribute accurate and timely invoices to customers based on contractual agreements and billing schedules.
• Post payments received via check, credit card, bank deposits, and lockbox after retrieving and comparing transaction information (remittances) from vendor portals, EDI, and emails, etc. with corresponding customer account details.
• Responsible for collections and chargeback resolution for all assigned accounts.
• Maintain cohesive and comprehensive notes for all chargebacks.
• Communicate with customers via phone, email, or mail to address payment issues, resolve billing discrepancies, and secure outstanding payments.
• Maintain accurate accounting in Syspro for assigned accounts by researching and disputing shipping and quantity claims.
• Review, analyze and resolve deductions (shortages, price difference, damages, allowances, etc.).
• Monitor account deductions in Adesso and collaborate with internal and external stakeholders to offset deductions correctly in a timely manner.
• Assess creditworthiness of new customers.
• Other duties as assigned. Qualifications
• Bachelor's degree in accounting, finance, business administration, or related field preferred.
• Proven experience (3 years) in accounts receivable, billing, or related financial role with a strong understanding of accounts receivable processes and procedures.
• Proficiency in accounting software and advanced skills with Microsoft software (Excel, Word, etc.).
• Excellent attention to detail, critical thinking skills, and ability to prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and management.

EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. ET Browne Drug Co. is an

Equal Opportunity Employer:

Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity and other applicable legally protected characteristics.

Pay:

$48,000.00 - $62,000.00 per year

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Parental leave Vision insurance Work from home

Experience:

Accounts receivable: 1 year (Required) Working with a consumer product brand : 1 year (Required)

Work Location:

Hybrid remote in Englewood Cliffs, NJ 07632