Junior Accounting & Technology QA & Client Success Assistant

Company Description Fiduciary Technology Partners (FidTech) is a growing technology company. We build and operate financial software solutions for large not-for-profit foundations. FidTech is looking to fill an immediate junior position within onsite in person training. This position provides excellent opportunity for learning and growth in an organization with tenure. This position allows for experience working with the expanding non-profit client base served through our technology platform. This will at first be fully in person but once fully trained will become a hybrid position located in Stamford, CT. Job Responsibilities Identify and document product/process issues and/or trends needing improvement Work with in-house development team to design and test new features, enhancements, and bugs throughout the QA process Work with the client success team to identify & actively solve client accoutning & software system issues & requests Assist in the on-boarding of new clients, data review, and client training Contribute to development and execution of client service standards to maintain client satisfaction and retention Job Requirements Bachelor's degree - preferably with accounting Strong GPA Strong verbal and written communication skills, comfortable interacting with and developing relationships with high-level clients Self-starter with excellent problem-solving skills Organization and time management skills Strong interest in technology and familiarity with Jira & SQL preferred Proficient in

MS Word, Excel, and Outlook Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home Application Question(s): What was the typo in the job description?

Work Location:

Hybrid remote in Stamford, CT 06902