Administrative Assistant - Accounts Receivable and Customer Credit

Don Hewlett Chevrolet Buick is currently accepting applications for an Accounts Receivable and Customer Credit Admin Assistant to join our Hewlett Parts Center. Our Hewlett Parts Center continues to rank top 10 in the nation in parts and accessories. We are people-oriented company that is committed to providing high levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees. We are looking for focused, self-motivated team members with strong work ethic and verbal communication skills Essential Duties Customer Account Management Review customer credit applications, establish account terms and set up new accounts Monitor customer account performance and compliance with credit policies Revise customer account terms. Manage customer inquiries and claims and resolve account issues Establish relationships with key customer accounts Billing Supervise preparation and delivery of customer invoices Manage customer billing issues and customer training toward self sufficiency Accounts Receivable Supervise the accurate and timely receipt and posting of all payments Coordinate and reconcile customer payments retrieved by delivery vendors Collections Monitor all customer account aging and payment status Perform periodic customer account credit risk assessments Supervise communication with delinquent customers and in-house sales staff Supervise collection efforts in accordance with collection policies Management and Reporting Develop and implement improved processes for account management, billing and collections, and customer satisfaction Supervise, coach and train employees toward peak performance in a high volume atmosphere Prepare and issue monthly reports to management with action recommendations including write offs Coordinate activities with Controller and accounting personnel Qualifications Bachelor or Associates Degree Preferred 4 years of accounting or accounts receivable experience 2 years of management experience preferred Automotive Dealership experience preferred CDK management system experience preferred Benefits Medical, Dental and Vision Insurance as well as other ancillary products 401(k) retirement and savings plan with employer matching funds Paid Time Off and Holidays Employee Discounts on all services Employee Assistance Program •All applicants must demonstrate the ability to pass pre-employment testing to include background check and drug screen•The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sec, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.