Accounts Receivable Assistant

The Medical Accounts Receivable (A/R) Assistant is responsible for reviewing non-financial folders, attaching correspondence to tickets and assisting the A/R Specialists to ensure maximum reimbursement as well as following up with insurance and facilities regarding any outstanding claims.

REPORTS TO

The A/R Assistant reports directly to the A/R Manager and collaborates with other Emergicon personnel across various departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage claims over 90-days on the A/R reports in a timely manner Attach no-pays to the correct account Review non-financial correspondence and route to the appropriate departments for processing Manage hospital requests for ER notes and discharge summaries to support billing processes Sort, scan, and attach non-financial mail and documentation to the appropriate accounts Perform data entry and account updates, including patient and insurance information Assist with gathering supporting documentation for appeals and claims processing Provide general administrative support as needed Follow all state and federal collections and HIPAA laws Align with & support Emergicon's core values & behaviors Other job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others General knowledge of ambulance medical billing/coding process Ability to prioritize and multi-task Basic proficiency in computer applications, including email, word processing, and spreadsheets Must possess strong attention to detail Ability to establish/maintain cooperative working relationships with staff Strong verbal and written communication skills

EDUCATION AND EXPERIENCE HS

Diploma/GED required Experience in Medicare A/R, appeals, correspondence and denials a plus At least one (1) year of experience in medical billing, accounts receivable, healthcare administration, or a related field preferred

WORKING CONDITIONS

Work is performed on a computer and requires long periods of sitting/standing at desk.