Accounting Clerk

Description We are looking for a detail-oriented Accounting Clerk to support a Contract assignment with a non-profit organization in Newport News, Virginia. This position focuses on assisting customers with tax payment transactions, maintaining accurate account records, and providing clear, courteous service in a public-facing environment. The ideal candidate brings strong cash handling experience, confidence working with payment data, and the ability to respond professionally to account-related questions.

Responsibilities:

• Accept tax payments in person using cash, checks, and credit or debit card transactions while following established handling procedures.
• Review customer accounts, locate the correct records, and post payments accurately to ensure account balances are updated promptly.
• Respond to questions from customers regarding payment activity, balances, and general account information with professionalism and clarity.
• Perform data entry tasks related to financial transactions and verify information for completeness and accuracy.
• Balance daily receipts and assist with reconciling payment activity to support reliable accounting records.
• Maintain organized documentation for transactions, receipts, and related account updates in accordance with recordkeeping standards.
• Work closely with team members and supervisors to address discrepancies, resolve payment issues, and support smooth front-counter operations. Requirements
• At least 3 years of experience in customer service, accounting support, or a similar transaction-based role.
• Demonstrated background handling cash and processing multiple forms of payment accurately.
• Familiarity with accounts receivable processes and applying payments to customer accounts.
• Strong data entry skills with careful attention to detail and accuracy.
• Ability to communicate clearly and professionally when assisting customers with account inquiries.
• Comfortable working in a fast-paced environment while managing confidential financial information.
• Proficiency with basic computer systems and office software used for payment processing and record maintenance.

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