Support Service Specialist (Accounts Payable)

Support Services Specialist About the Role Are you detail-oriented, organized, and ready to start your career in finance? Ashley Furniture is seeking a Support Services Specialist to join our Finance team and support critical accounting operations including data entry, payables processing, auditing, and vendor dispute resolution. This is an entry-level role perfect for someone who wants to build foundational finance skills while working for a Fortune 500 company. You'll gain hands-on experience in accounts payable, financial reporting, month-end close activities, and cross-functional collaboration—all while being part of a supportive team that values integrity, trust, and getting things done right. What You'll Do Process & Audit Payables Audit carrier payables for payment processing, ensuring accuracy across all systems Document receipt of carrier-collected CODs and provide to Credit team for processing Review and maintain invoice approval process systems Monitor & Report Expenses Accurately report, monitor, and audit expenses from company-paid programs (parking, showers, cash advances, fuel, lodging, etc.) Ensure data entry accuracy and maintain financial records Support Month-End & Audit Activities Assist with month-end close processes and annual external audit activities Provide documentation and support to finance team as needed Collaborate Across Teams Work as liaison between ADH Departments and Corporate AP Shared Services Provide information and resolve vendor disputes professionally Cross-train as backup for other team members Process Improvement & Documentation Maintain and create Standard Operating Procedure (SOP) documents for new processes or improvements Identify opportunities to improve efficiency and accuracy Model Ashley's Core Values Demonstrate ethics, integrity, and trust in all job functions Work professionally with vendors and coworkers, treating everyone with enthusiasm and respect What You Bring Education & Experience High school diploma or equivalent (required) 1 year of experience in transportation, finance, or related field (required) Entry-level candidates with relevant coursework or internships encouraged to apply Skills & Abilities Strong attention to detail and accuracy in data entry Excellent verbal and written communication skills Effective time management and organizational skills Ability to work independently and as part of a team Analytical and problem-solving mindset Proficient computer skills, including Microsoft Office Suite (especially Excel) Ability to handle multiple projects simultaneously and meet deadlines Professional demeanor when working with vendors and coworkers Maintain high level of confidentiality What Sets You Apart Display empathy, understanding, and patience with employees and external customers Respond professionally in situations with difficult vendor or customer issues Thrive in a fast-paced environment with strong demands Working knowledge of continuous improvement processes (a plus) Our Core Values At Ashley, we lead with ethics, integrity, and trust .

We seek team members who:

Take pride in accuracy and doing things right the first time Communicate clearly and professionally with vendors and coworkers Work collaboratively to support the team's success Demonstrate enthusiasm and respect in all interactions Maintain confidentiality and handle sensitive information responsibly Why Ashley? Competitive hourly pay + comprehensive benefits Entry-level opportunity with clear growth path in finance Fortune 500 stability

• work with the #1 furniture brand in the world Hands-on training
• learn accounts payable, auditing, month-end close, and financial reporting Supportive team environment
• work with experienced finance professionals who invest in your development Cross-functional exposure
• collaborate with Credit, AP, and ADH departments Values-driven culture
• integrity, trust, and teamwork are at our core Schedule & Work Environment Full-time position with flexible hours (may require extended hours during month-end or audit periods) Opportunity for domestic travel (occasional) Professional office environment (75-100% seated computer work) Minimal physical demands (occasional lifting up to 25 lbs) Ready to Start Your Finance Career with Ashley?

If you're detail-oriented, organized, and ready to learn from experienced finance professionals in a supportive, values-driven environment, apply now and join the Ashley family!