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NT
Northern Trust
Registered Associate, Brokerage Service Group | Chicago, IL, USA
Career Insights for Brokerage Clerk
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Based on Illinois data
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What they do
A Brokerage Clerk works on behalf of clients at a stock exchange. Delivers orders to securities brokers, checks final orders and keeps a record of transactions; delivers securities, distributes dividends and provides tax calculations for clients.
$91,095 / year median in Illinois
-6% projected decline
Job Description
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (
Nasdaq:
NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guidingPrinciples That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.Major Duties:
1. Answers inbound calls to the Brokerage Service Group service center. 2. Executes client account servicing activities as requested by client and partners within appropriate time frames, including but not limited to the processing of wires and fund transfers, cash movement, gift processing, preparing required documentation, opening and closing accounts, and researching of client issues. 3. Develops a strong understanding of required steps involved with each request, communicating NTSI operations teams as appropriate to obtain necessary information to properly execute the requested activity. 4. Addresses the requirements of each activity in a timely fashion and in strict adherence with Northern Trust and Wealth Management Risk Management and NTSI Compliance policies and procedures, promptly escalating any issues and/or concerns to management. 5. Develops a strong knowledge of the various business applications critical to client and account servicing, including on-line tools. 6. Where appropriate, strives to identify service efficiency and delivery enhancements, as well as process improvements 7. Assists with new partner onboarding.Knowledge:
- Excellent verbal and written communication skills are required.
- Security/investment industry knowledge is required.
- Analytical and problem solving skills are required.
- Technical skills / systems knowledge (e.
Experience:
- A College or University degree and/or some relevant financial services industry work experience is required.
- FINRA Securities Industry Essentials Exam (SIE), Series 7 or 7TO and Series 66 registrations are required or willingness to acquire within a prescribed time.