Management Analyst, Senior

The City of Richmond Department of Public Works is seeking highly skilled candidates for a Management Analyst, Senior position, to support the Deputy Director of Operations and Maintenance. The incumbent will assist with analyzing, coordinating, and providing insight to the Operations and Maintenance portfolio within the Department of Public Works. The portfolio consists of six major divisions that provide critical services to the citizens of Richmond. This position will perform professional analysis and assist the various divisions with operational improvements such as; workflow analysis, creating standard operating procedures, developing performance metrics, training, process improvement, contract administration, and project management. The incumbent will provide leadership in coordinating and developing departmental and city-wide programs, policies, and practices. The position requires the ability to independently research, evaluate, and make decisions on a variety of complex subjects. Work will include facilitating informational sessions with governing bodies, citizen groups, and elected officials. Drafting and revising documents, reviewing financial transactions, performing financial analyses; preparing public relations and marketing materials, serving as a liaison and official representative to senior staff, external agencies, and the public; managing events, programs and special initiatives that support the overall Operations Portfolio. Analyzing and practicing effective communication strategies across departments, programs, community partners, and customers; Conducting research, providing updates and making recommendations, and implementing solutions to achieve project goals and objectives; Planning study of communication and information flow; Collecting, analyzing, and presenting appropriate data and information designed to ensure operational and cost efficiencies gathered and developing solutions or alternative methods for moving forward; Fostering cooperative working relationships among City departments; Developing and preparing various reports, policies, presentations, and a variety of communication materials to disseminate program and policy information; Serving on internal task forces and committees for various programs and making recommendations as appropriate; Performing other duties as assigned. Management Analyst, Senior Bachelor's degree in business or public administration, or field related to assignment Four years of journey-level professional experience in areas related to assignments, such as program/project management or management/policy/financial analysis An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification LICENSING, CERTIFICATIONS, and

OTHER SPECIAL REQUIREMENTS

None required

KNOWLEDGE, SKILLS, AND ABILITIES

TYPICAL

KNOWLEDGE, SKILLS, AND ABILITIES

These are a representative sample; position assignments may vary. Knowledge (some combination of the following): Analysis and reporting of data Audit practices Basic accounting knowledge Debt and grant management Economic and accounting principles Background in department of focus EDI processes and guidelines Education and training principles English language including the meaning and spelling of words, composition, and grammar General financial reporting Laws, rules, and fines in and around ACH transactions Ordinances, government regulations, agency rules, and the legislative process Payment systems Payroll accounting Principles for providing customer service, including meeting quality standards for services and customer satisfaction Skills (some combination of the following): Analyzing complex issues Building budgets, expenditures, and revenue forecasts Communicating with various internal and external departments Drafting and revising documents Forecasting Managing multiple priorities and deadlines Managing program in focus area Overseeing financial transactions Preparing forecasts, reports, analyses for special projects, etc. Supporting various activities in area of focus Teaching and instructing individuals and groups Oral and written communication Abilities (some combination of the following): Adapt Analyze information Make decisions Multi-task Problem solve Work in teams Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS

Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.