General Liability Claims Assistant - Lakeland

Join a company where stability meets opportunity. At Publix, you'll find a supportive environment, strong benefits, and a culture that values ownership—literally. Publix is seeking a General Liability Claims Assistant to support our Risk Management team at our corporate office in Lakeland, Florida. In this role, you will provide essential administrative and claims support to a team of adjusters handling both litigated and non-litigated claims, helping ensure efficiency, accuracy, and exceptional service. Why Work for Publix? At Publix, we are proud to be employee-owned—which means when the company succeeds, you benefit directly. Here's what sets us apart: Employee Stock Ownership Plan (ESOP) - build long-term financial security Free lunch in our corporate cafeteria Competitive pay and strong benefits package Stable, growth-oriented company with a promote-from-within culture A collaborative, professional work environment where your contributions are valued Opportunities for career development across multiple departments What You'll Do In this role, you will play a key part in supporting daily claims operations and assisting leadership with critical business needs.

Responsibilities include:

Provide administrative and claims support to multiple claims adjusters and leadership Process incoming demand packages, including scanning media and verifying files for security Route claim materials appropriately and upload documentation for review Assist with preparation of initial drafts of non-litigated settlement documents Support managers and supervisors with ad hoc projects, data corrections, and reporting needs Maintain accurate and organized documentation within internal systems