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QB Business Solutions

Automotive Warranty Processing Manager

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What they do

A Claims Supervisor is responsible for a team of claims examiners and associated staff. Oversees team success and ensures that claims practices and procedures comply with contracts, regulations, and guidelines.

$85,132 / year median in Florida

+4% projected growth

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Job Description

Automotive Warranty Processing Manager QB Business Solutions West Palm Beach, FL Job Details Full-time $65,000 a year 1 day ago Benefits Paid training Health insurance Paid time off Vision insurance 401(k) matching Qualifications Automobile claims Financial data reconciliation Active listening Phone communication Team leadership KPI benchmarks OEM Claims data entry processing Leadership Client interaction via phone calls Full Job Description Warranty Claims Processing Manager West Palm Beach, FL -
On-site Only Base Salary:
$65,000 + Bonus Opportunities QB Business Solutions is seeking a Warranty Claims Processing Manager to support and lead our internal team of Warranty Administrators. This is not just a leadership role — it's an opportunity to drive real impact, help dealerships maximize revenue, and grow one of the most essential departments within our company.
Job Functions:
Serve as the primary support resource for our team of Warranty Admins Resolve complex claim issues, escalations, and OEM-related discrepancies
  • Reconciles all warranty receivables with payments through the appropriate schedule and adjust the schedules on differences.
  • Identify areas for process improvement and ensure SOPs are followed Help onboard new dealership clients and lead initial claim setup Partner with leadership to expand the department and bring in new business Maintain quality control metrics (submission timelines, claim accuracy, etc.)
  • Maintain knowledge on various warrant programs such as factories recalls, bulletins, and announcements by active participation in education programs.
Qualifications and Requirements:
You have automotive warranty experience or related experience in a field with similar responsibilities (claims processing, reconciliations, customer/vendor support, etc.) Comfortable handling reconciliation and working within DMS systems Detail-oriented, yet strategic — you see both the process and the big picture Someone who thrives in a collaborative, fast-paced environment Passionate about helping others succeed — your team and your clients
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person.
  • Must be authorized to work in the U.
S. without sponsorship and be a current resident.
Benefits:
5-Day Work Week! Monday through Friday Paid Vacation Company-provided training and education Health insurance Paid time off Paid Training Vision insurance 401(k) matching
Experience :
Managed team of 10 or more: 5+ Years ( Required ) Warranty administrator: 1 year ( Preferred )
Warranty Claims:
1 year ( Preferred Why QB Business Solutions? At QB Business Solutions , we pride ourselves on being the trusted partner for automotive dealerships seeking to maximize profitability and efficiency. With over 75 years of combined experience, we offer a comprehensive range of services that deliver industry-leading results, ensuring your dealership thrives in today's competitive market.
Pay:
$65,000.00 per year
Benefits:
Health insurance Paid time off Vision insurance
Experience:
Leadership:
5 years (Required)
Warranty :
1 year (Preferred) Willingness to travel: 25% (Required)
Work Location:
In person