Energy/Utility Theft Investigator

Role :

Energy Theft Investigator Location:

Columbus, OH or Merrillville, IN Duration :

3 months contract (Tenure limit is 12 months, 30-day break, then can continue working another 12 months and so on)

Job Description:

Follow-up on reports of energy theft reported by field personnel. Investigative reports of energy theft reported via hotline or CSRs. Investigative reports of active fraud, identity theft. Provide assistance with local, state, and federal police agencies. Make contact with customers in questioned cases. Maintain liaison contacts with welfare and social assistance departments. Maintain liaison contact with other utility teams across NiSource. Prepare and maintain reports and files referencing theft and fraud cases. Present repeated offended cases to local prosecutors and police for prosecution. Identify cases of energy theft through onsite inspections. Coordinate field activities to suppress energy theft. Assist other NiSource departments as needed, including operations and security. Identify owners of property for proper billing. Identify persons who have outstanding balances owed to the company. Stay familiar with NiSource policies and procedures. Maintain liaisons with local inspectors, reporting violations as observed. Make required notations in customer database an computer programs. Answer questions from the public, CSRs, field personnel. Provide billing department with appropriate charges referencing investigations. Your Skills & Abilities (Required Qualifications): At least 2 years prior investigator or utility theft experience Experience with Microsoft Word and Outlook Case and call management Prior police or security a plus Good communication skills Valid Driver's License Clean driving record

Job Type:

Contract Pay:

$25.00 - $28.00 per hour Expected hours: No less than 40 per week Application Question(s): Do you have any prior experience with police investigations?

License/Certification:

Driver's License (Required)

Work Location:

In person