Senior Litigations Claims Examiner

Pennsylvania Lumbermens Mutual Insurance Company Position:

Senior Litigations Claims Examiner Department:

Claims Reports To:

Litigations Claims Manager Position Summary:

The successful candidate for this position facilitates, coordinates and expedites the handling of all high-severity casualty claims and controls PLM's largest exposure cases in a prompt, fair and equitable manner.

Essential Functions and Responsibilities:

Establishes accurate reserves in timely fashion. Determines verification and scope of coverage. Assists other unit members with settlement evaluations. Handles all complicated litigation and ensures trial preparation with attorneys. Attends mediation and settlement conferences. Analyzes insurance contracts. Communicates with the public. Maintains an appropriate diary date on files under direct supervision. Ensures that a file is proceeding towards a prompt, fair and equitable claim settlement. Directs responsibility for supervision of all subrogation and arbitration handling.

Requirements Knowledge and Skills:

10 years experience in casualty claims. Knowledge of MS Office. Prior supervisory experience helpful. Basic knowledge of various applicable state law systems. Strong understanding of the litigation process. Above average reading comprehension and math skills. Ability to deal with a variety of personalities. Ability to handle difficult situations, including upset policyholders in a courteous and professional manner. Experience controlling expenses. Proficient negotiation skills. Strong oral and written communication skills. Strong analytic skills and ability to pay close attention to detail. Strong customer service skills. Ongoing training through the Insurance Institute of America. College degree preferred.

Physical Requirements:

Ability to hear Ability to speak clearly Ability to write