Follow Up Specialist - Remote/Nationwide

$23.00 Per Hour Follow Up Specialist•Remote/Nationwide Signature Performance

Location:

Albuquerque, NM•87116

Job Type:

Full Time (30 Hours or More)

Posted:

07/02/2026 Positions available: 1

Source:

FileImport•Signature Performance

Web Site:

recruiting.adp.com

Expires:

08/30/2026 Job #: 5001208959100NM Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. This is a remote based position. Applicants can be located nationwideBack 2d Follow Up Specialist #2831 United States Apply X Facebook LinkedIn Email Copy Position Description About You You are a person who is passionate about timely and effective follow-up on outstanding insurance claims to ensure accurate and prompt reimbursement. In the role of Follow Up Specialist, you will be responsible for analyzing account activity, investigating denied or unpaid claims, and working with insurance payers and internal departments to resolve issues and expedite payment. Tell us about your experience with Follow Up. Are you a team player and a self-motivator? We are counting on you to manage multiple projects using your problem-solving skills. We are looking for someone

UNCOMMON.

What is uncommon about you? Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you. About The Position Follow up on assigned insurance claims to ensure timely and accurate payment. Review Explanation of Benefits (EOBs) and remittance advice for payment accuracy and claim status. Contact insurance companies via phone, web portals, or written communication to resolve claim issues. Identify and appeal denied or underpaid claims based on payer guidelines and documentation. Collaborate with billing, coding, and clinical staff to obtain necessary documentation for claims resolution. Update patient account notes in the billing system with clear and concise follow-up actions and outcomes. Monitor aging reports and prioritize work based on payer deadlines and account balance. Ensure compliance with federal, state, and payer-specific regulations and policies. Meet individual and team performance goals, including productivity and quality standards. Participate in departmental meetings, training sessions, and quality improvement initiatives as required.

Minimum Requirements:

High school diploma or equivalent required; Associate's degree in healthcare or business preferred. Minimum of 2 years of experience in medical billing, insurance follow-up, or revenue cycle operations. Knowledge of insurance payer requirements, CPT/ICD coding, and medical terminology. Strong understanding of healthcare claim submission and adjudication processes. Experience working with electronic health records (EHRs) and billing systems (e.g., Epic, Meditech, Artiva, etc.). Excellent verbal and written communication skills. Ability to work independently, manage time effectively, and handle multiple priorities. Strong analytical and problem-solving skills About Us You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are ...For full information see follow application link. This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.