Insurance Restoration & Supplements Coordinator

Insurance Restoration & Supplements Coordinator Cubs Roofing South Bend, IN Job Details Full-time $55,000 - $75,000 a year 1 day ago Benefits Paid training Paid holidays Paid time off Professional development assistance Opportunities for advancement Flexible schedule Referral program Qualifications Google Workspace Customer communication Teamwork Attention to detail Xactimate Roofing Full Job Description Insurance Restoration & Supplements CoordinatorCubs Roofing LLC Protect Your Den. Maximize Every Claim. Serve Every Homeowner. The Opportunity At Cubs Roofing, we believe homeowners deserve every dollar they're entitled to under their insurance policy, nothing more and nothing less. We're looking for an organized, detail-oriented professional who enjoys solving problems, communicating with insurance carriers, and making sure every roofing project is fully documented and properly funded. This isn't a sales position. This isn't a desk-only position. This is a hybrid role that combines roofing knowledge, insurance claim coordination, documentation, and project support to help homeowners receive complete, code-compliant roof replacements while ensuring Cubs Roofing is paid fairly for the work we perform. If you're analytical, enjoy construction, like working with people, and take pride in doing things the right way, we'd love to meet you. What You'll Do As our Insurance Restoration & Supplements Coordinator, you'll become one of the most valuable members of our team.

Your responsibilities include:

Insurance Claim Support Review homeowner insurance estimates Compare carrier scopes against Cubs Roofing estimates Identify legitimate missing or underpaid line items Coordinate supplement requests with our supplement partners and internal team Track claim approvals and outstanding items Maintain accurate claim documentation from start to finish Documentation Collect detailed roof measurements Photograph every stage of construction Document code-required upgrades Record hidden damage discovered during tear-off Maintain organized digital job files Ensure every supplement request is backed by clear evidence Communication You'll regularly communicate with: Homeowners Insurance adjusters Project managers Sales representatives Roofing crews Internal office staff Third-party supplement partners You'll serve as the bridge between everyone involved in the project. Project Support Schedule inspections when needed Monitor claim status Request additional documentation Assist with change orders Verify completed work Help ensure projects remain profitable What Success Looks Like A successful coordinator: Keeps claims moving Prevents paperwork delays Documents every job thoroughly Helps recover legitimate project revenue Creates an exceptional customer experience Maintains organized files Solves problems proactively Helps projects close quickly Qualifications Preferred experience includes: Roofing Construction Insurance restoration Property claims Estimating Customer service Project coordination Experience with any of the following is a plus: Xactimate Insurance estimating Building codes EagleView or roof measurement reports CRM software Microsoft Office Google Workspace Don't have roofing supplement experience? That's okay. If you're coachable and willing to learn, we'll train the right person.

Who You Are You are:

✔ Detail-oriented ✔ Highly organized ✔ Great communicator ✔ Professional ✔ Calm under pressure ✔ Curious and eager to learn ✔ Comfortable reading technical documents ✔ Passionate about helping customers ✔ Honest and ethical You understand that success comes from accuracy, professionalism, and persistence—not cutting corners. What We Offer Competitive salary (plus performance incentives) Paid training Career advancement opportunities Roofing and insurance education Supportive leadership Modern software and technology Team-oriented culture Paid holidays and PTO (if applicable) Company apparel Ongoing professional development Why This Role Matters Insurance estimates don't always include every component required to complete a safe, code-compliant roof replacement. Your job is to ensure each project is thoroughly documented, accurately supported, and professionally coordinated so homeowners receive the benefits they're entitled to under their policy and Cubs Roofing is fairly compensated for the work performed. You'll play a direct role in protecting our customers, strengthening our reputation, and supporting the long-term success of every project. Core Values 1. Protect the Den 2. Do the Right Thing 3. Document Everything 4. Put the Homeowner First 5. Pursue Excellence 6. Own the Outcome Join Cubs Roofing If you enjoy construction, solving problems, helping homeowners, and being part of a company that's raising the standard for roofing, we'd love to hear from you. Apply today and help us deliver roofing projects the right way—from the first inspection to the final insurance approval.

Pay:

$55,000.00 - $75,000.00 per year

Benefits:

Flexible schedule Professional development assistance Referral program

Work Location:

In person