Director of Quality and Compliance Pathways for Life Mesa, AZ Job Details Full-time $65,000 - $80,000 a year 15 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Bachelor's degree Full Job Description Director of Quality & Compliance Full-Time, Exempt | $65,000-$80,000 annually (DOE) At Pathways for Life, quality and compliance are foundational to delivering consistent, high-quality services. We're looking for an experienced, strategic Director of Quality & Compliance to build and lead our organization-wide quality and compliance function, strengthen regulatory readiness, and turn complex requirements into practical, sustainable systems. What You'll Do Build and lead the organization's Quality Assurance & Compliance Department, including its strategy, priorities, structure, and workflows. Lead and support the Quality & Compliance team, including the Compliance Coordinator and Attendant Care Monitors, through clear expectations, coaching, accountability, and performance management. Maintain organization-wide oversight of member and caregiver compliance and ensure required records, credentials, certifications, and documentation remain current and audit-ready. Oversee the Attendant Care Monitoring program and ensure consistent monitoring, reporting, follow-up, and corrective action. Develop and lead the organization's Internal Audit Program, including risk-based audits, compliance reviews, program observations, reporting, and corrective action follow-up. Lead the development, revision, standardization, and ongoing governance of organizational policies, procedures, and SOPs. Coordinate external audits, regulatory reviews, licensing inspections, and related corrective action requirements. Lead CARF accreditation readiness, including gap assessments, documentation, survey preparation, ongoing compliance, and future renewals. Monitor regulatory and contractual requirements, identify significant or recurring compliance risks, and partner with operational and executive leadership to drive corrective action and continuous improvement. Preferred Qualifications Bachelor's degree in healthcare administration, quality management, compliance, business administration, social services, or a related field required. 2+ years of experience in healthcare compliance, or experience working with DDD, AHCCCS/ALTCS, HCBS, or similar Medicaid-funded or regulated human service programs strongly preferred. Experience with CARF or another healthcare/human services accreditation process strongly preferred. Exceptional written communication skills with the ability to develop clear policies, procedures, SOPs, audit reports, corrective action plans, and regulatory responses. Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, audits, and long-term initiatives. Sound judgment, objectivity, critical thinking, attention to detail, and the ability to appropriately identify and escalate compliance concerns. Ability to work independently while building collaborative relationships across departments, locations, and leadership levels. Valid Arizona driver's license and access to an insured vehicle for local travel. Schedule & Work Environment Monday-Friday, 8:00 AM-5:00 PM (Flexible); some evenings and weekends may be required. Organization-wide leadership role requiring independence, discretion, professional judgment, and accountability. Local travel between organizational locations and attendance at external meetings, audits, surveys, or regulatory activities is a requirement. Fast-paced role balancing day-to-day compliance oversight with long-term quality, audit, policy, and accreditation priorities. Why Join Pathways? Mission-driven work with organization-wide influence on service quality, compliance, and continuous improvement. Opportunity to build and shape a growing Quality Assurance & Compliance Department. Collaborative leadership environment with the ability to strengthen systems across programs and locations. Competitive salary and bonus opportunities. Health, Dental, Vision and Life Insurance. 401K with opportunities to match.